High-Level Key Performance Indicators FIGURE 9 Key Performance Indicator Results


10 15 20


0 5


13 9 9 Target Met


Target Not Met Undergoing Review Total KPIs: 31


Within this Management’s Discussion and Analysis section, highlights of the AOC’s performance are represented by high- level key performance indicators (KPIs). The high-level KPIs are a subset of the KPIs monitored under the Strategic Plan and represent the agency’s most critical performance indicators. Each high-level KPI displays the current year performance target and results and applicable prior year results for comparison. The indicators, displayed in Tables 6 through 9, are organized by strategic goal. In addition, the performance summary includes narrative highlights that describe major program and project results for each strategic goal.


For More Information


Section II: Performance Information provides a complete discussion of the AOC’s performance results.


Capitol Highlights


House of Representatives Child Care Center


The House of Representatives Child Care Center (HRCCC) expansion and relocation project addresses the expanded need for child care for congressional staff and support personnel. The construction project includes 40,000 square feet of interior space on the first floor of the O’Neill House Office Building and 18,000 square feet of converted outdoor play area.


In December 2018, the AOC completed the project’s first phase, construction of the facility’s East Wing, and enrollment at the center began in January 2019. As part of this effort, the D Street, SW traffic calming project was also completed, providing a space for the safe and efficient transport of children to and from the center.


2019 PERFORMANCE AND ACCOUNTABILIT Y REPORT


The AOC began work on the second phase of the project in FY 2019, which addresses the HRCCC’s West Wing. The AOC completed approximately 35 percent of this phase’s exterior construction at the close of FY 2019 and nearly completed the interior work (scheduled for completion in January 2020). As part of this project, inspections determined that the roof of the O’Neill Building garage was in poor condition due to failed waterproofing. This necessitated extensive concrete repairs to the garage roof before the construction of the two playgrounds serving the center.


When complete, this day care facility will allow the HRCCC to triple its capacity and accommodate the enrollment of more than 200 children. This expansion is expected to significantly reduce the center’s waitlist (from three years to one year), making it easier for the House of Representatives to retain talented staffers with young children.


Management’s Discussion and Analysis • Section I 15


Number of KPIs


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