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Problem Gambling and Harm - Are They the Same Thing?


Iain Corby, Deputy Chief Executive, GambleAware


Sean Hughes, Group General Counsel, Tabcorp Holdings


Iain joined GambleAware as Director of Operations and Development in September 2015 and became Deputy Chief Executive in March 2017. His previous experience includes working in consulting as a senior manager, specialising in programme management at Deloitte, and managing a 20 strong policy research team in Westminster. Immediately prior to his appointment, he worked as Operations Director for a social enterprise which inspires young people around the world to volunteer with local charities.


In Great Britain, we have been focused on the wider issue of gambling-related harm, rather than just problem gambling for many years now. We have commissioned a major research project to provide a working definition of gambling-related harms and situate this within a new framework for policy, and drawing on this definition, outline a range of measures and metrics which relate to these harms and identify which could robustly be built into a framework for measuring the social costs of gambling-related harms. Tis focuses on resources, relationships and health, where negative impacts can be discerned by many gamblers, not only those considered to be problem gamblers.


To minimise harm, we are working to identify best practice for interventions across all sectors of the industry, on and off-line. These are developing general messaging, better product information, and improved training


To minimise harm, we are working to identify best practice for interventions across all sectors of the industry, on and off-line. Tese are developing general messaging, better product information, and improved staff training around delivering preventative advice. Each is being piloted and independently evaluated over the course of 2018.


And GambleAware is designing a national advertising campaign, recently announced in Parliament, and funded by both the gambling industry and commercial broadcasters. Tis is targeting higher risk demographic groups, but not problem gamblers because if we were to do so, our analysis is that other gamblers would not consider the messages of any relevance. So we will use other channels and different messages to reach problem gamblers, and ensure our Safer Gambling Campaign is seen by, and perceived as applying to, a far wider population.


Sean is the Group General Counsel of Tabcorp Holdings Limited in Australia, having joined in July 2017. As Group General Counsel he leads Tabcorp’s Legal, Regulatory and Company Secretariat functions. Tabcorp is a world-class diversified gambling entertainment group and an ASX50 company with more than 5,000 employees. In December 2017 Tabcorp combined with Tatts Group. Tabcorp now operates the iconic brands Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing and Sky Sports Radio.


Many Australians regard gambling as a leisure activity, as well as one which generates significant taxation and other revenue for governments and racing bodies. In fact, adult participation rates in Australia exceed 80 per cent. However, we also know that some gamblers are unable to keep their activity effectively under control, which can generate significant harm for themselves and others. Researchers, social scientists, legislators, regulators and the gambling industry have all tried to adopt a common definitional approach as a first step to address the harms which might flow from problematic gambling. One such description is:


“Te situation when a person's gambling activity gives rise to harm to the individual player and/or to his or her family, and may extend to the community.”


We are all different in our temperaments and financial circumstances. So, it is impossible to have a simple test for “problem gambling” such as the amount of money or time spent gambling. Some people have lots of money and time and may not have a gambling problem even if they might seem to gamble a lot. Others may have a problem even if they are only gambling relatively infrequently or for seemingly modest amounts.


Te tipping point at which someone is no longer managing their risk of problem gambling appropriately for their own circumstances, and when their activity becomes harmful, may be characterised by red flags such as lying or secretive behaviour, depression, anger, ignoring other responsibilities and unrealistic expectations around winning. However, these traits may not be apparent in every problem gambler.


For this reason, responsible gambling programmes are an essential safety net aimed at supporting gamblers to play safely within their own parameters, while avoiding unnecessary intrusion into the freedom and choice of the vast majority of adults who do gamble appropriately.


Events


IAGA SUMMIT Macau 2018


For too long, responsible gambling programmes have focused primarily on issues surrounding problem gambling and addiction. Tis approach tends to alienate the more than 90 per cent of players who gamble responsibly and as a result, paints the gaming industry with a negative brush that it does more harm than good in the areas where casinos are available. But, by normalising the conversation about responsible gambling, casinos are able to engage a greater number of their customers in conversations about the principles of positive play, the importance of setting a gambling budget and time limit, and only gambling what you can afford to lose. Panelists Sean Hughes and Iain Corby outline their views ahead of their panel session in Macau


Responsible gambling


programs are an essential safety net aimed at


supporting gamblers to play safely within their own


parameters, while avoiding unnecessary intrusion into their freedom and choice


IAGA


The International Association of Gaming Advisors (IAGA) will hold its 37th annual International Gaming Summit May 14 - 16 at the Four Seasons Macao in Macau, China.


NEWSWIRE / INTERACTIVE /MARKET DATA P97


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