(Retired), Consultant to Professional and Collegiate Sports Organisations
What we all must guard against is complacency because education is an ongoing process. It needs to be accessible for a new generation so we should be using all the communication tools at our disposal as best we can, as well as the in-person sit-downs that the NCAA does. Tese conversations are effective as you can shut the door, have a conversation, read the room, and engage in fulfilling discussions.