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internet and mobile banking operations. In mid-2011, the bank unveiled a $9 million investment plan to build a new CRM solution and a pilot with Oracle had apparently been completed by early 2012. The new core software is OBP (with Flexcube purely for trade finance) and it will replace Suncorp’s long-standing legacy platform, Hogan. The traditionally in-house focused Westpac has gone


another route, albeit without the bad publicity of others to date. It did not seem to undertake a selection process at the same time as its three counterparts. Instead, it acquired St George in 2008 and decided to adopt this bank’s CSC Hogan system to replace its own legacy systems. Clearly, there is something of a Hogan base in Australasia and Westpac set about upgrading, including taking some new components, with these branded by CSC as Celeriti. Small to mid-tier banks in Australia have occasionally


come onto the market for systems, but the consolidation in this market of late means there is a lot of integration to be done within some of the banking groups. TCS’s Bancs is one of the incumbent systems, by virtue of having started in the hands of Australian company, Financial Network Services (acquired by TCS in late 2005). TCS gained three wins in 2007 (following on from a couple in 2006), comprising Breez Finance, Tiger Home Loans and The Rock Building Society. Its one win in 2009 was a securities-related deal, so was largely centred on what was the Quartz system, which now makes up part of TCS’s overall Bancs platform. One of the country’s smaller banks made a selection in 2012, with mid-sized community bank, Members Equity Bank (ME Bank), taking Temenos’ T24. The main arrival at the low-end of the market, jostling


with a number of existing bureaux and one low-end domestic supplier, Ultradata, has been an entity called Rubik Financial. This company has a bureau based on Temenos’ T24. Rubik’s first taker was Maleny and District Community Credit Union, which signed in late 2008 and went live over the last weekend in January 2010, replacing an old Foxpro- based in-house system. Around T24 are the Australian partner’s internet and mobile banking platform, cheque management system and collections system, the latter derived from a domestic company, Admerex (now called CB Australia). Maleny and District was cited as an attractive first customer for Rubik because it wasn’t too large (around 5500 customers) but had most of the products used within the supplier’s target credit union segment. Rubik gained a second taker for T24 during 2009, finance


broking company, First Chartered Capital Corporation (FCCC). This was a larger player than Maleny and District, but signed for the same functionality. However, shortly after the announcement of this deal, FCCC was taken over by another entity, Firstfolio (a mortgages and financial services distribution business). According to Rubik, this happened before all the approvals came through to kick off the implementation and ‘the project was shelved indefinitely’. Temenos did have a corporate focused T24 order during


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2009 from QTC Loans and Deposits, part of Queensland Treasury Corporation. In fact, this supplier had not had a good time of things before then and also suffered a failure at QTC. Past problems in the country had seen high-profile failed projects at Bank of Queensland and RAMS Home Loans (the former resulting in a court case). A 2007 signing, Investec, then cut over in the first quarter of 2009 and the supplier had also managed a live site at Rabobank. At QTC, Temenos provided IBS with this statement in early 2012: ‘Following a strategic review of the project’s objectives, which identified a desired change in the project’s direction, QTC and Temenos have agreed that T24 will no longer be a part of QTC’s systems strategy.’ One company that has, surprisingly perhaps, made


inroads at the lowest end of the Australian market is Cyprus- based Probanx. A fair number of users of this supplier’s CorePlus are on an ASP basis and one or two are in Australasia. In 2009, the supplier added another, the investment and private banking operations of Sydney Financial Advisors. Probanx also won the only deal in New Zealand in 2009, from an entity called Pacific One International. Domestic supplier, NTBS, won nothing that was in the scope of the analysis during 2009 with its system, which was originally developed for AMP in Australia. It had experienced a rush of deals in 2008 in New Zealand and one in Australia in 2006, Provident Capital, a fixed income investment specialist. There were a couple of lending system deals in Australia


in 2009, with a co-operative bank signing for SAP’s Loans Management, and Lloyds International taking FIS’s ACBS syndicated lending offering. Thomson Reuters (now Misys) brought in two treasury deals for KTP, and CCK won an order firmly in its own backyard, as it came from Perth Mint Treasury & Depository (CCK might have been disappointed if anyone else had won this – Perth is the supplier’s home city). This meant it was a relatively quiet year on the treasury side. Murex has some large sites and has had some long projects in the country but made no further progress in 2009 or 2010, after a win in 2008 at NAB. Sungard’s Ambit Treasury Management started life in the country as Quantum but has only had two banking deals in the last few years, the first of which was 2008’s win at Bendigo Bank, not long after this institution merged with Adelaide Bank. While Misys has not made progress in recent years with Opics and Summit, it won one of the three deals in 2010, with its Loan IQ syndicated lending system taken by Macquarie Bank, with the system already used at Westpac and NAB. Wall Street Systems had success in the same year at CBA. The significant slowdown in progress elsewhere in 2010 was notable, so that Rubik did not press on with its T24 plans and no one else really gained ground either. Aside from the Suncorp selection in 2011, there were


a couple of low-end treasury deals (one for Sungard with Quantum – now Ambit Treasury Management). By mid- 2011, Maleny and District remained the only taker of Rubik’s T24 offering. Founder, Brent Jackson, attributed this lack of


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