accounting for just under half of all assets. Most of the others in the top ten are foreign banks, from elsewhere in Africa or beyond (Standard Chartered, Stanbic/Standard Bank, Citi, Barclays).
One of the three largest, CRDB, saw a high-profile deal in 2008 when it signed as one of the first two takers for Misys’ new Java-based core banking system, Bankfusion, to replace the same supplier’s old Bankmaster. It has been difficult to gauge how this project has fared, with a change of project head and no one willing to talk to IBS from the bank. French supplier, SAB, had a breakthrough in 2012 at mid-tier bank, Twiga Bancorp, replacing the I-flex Solutions- derived Microbanker, while Oracle FSS picked up Amana Bank the previous year. India-based Trust Systems & Software gained Meru
Community Bank in mid-2011 and this went live in November. It had five branches with 75,000 accounts. The bank had begun operations a couple of years earlier, with mainly manual processes. Infrasoft and some local suppliers also bid for the contract. Neptune has also had a small number of low-end wins over the years. Oracle FSS gained the one deal in 2014, to support the operations of China Commercial Bank. Potentially heading off Flexcube is Azania Bank Ltd, a small commercial bank which commenced a selection in the latter part of 2014. It has had Flexcube since 2007. 2015 also saw Misys open account in Tanzania with 1 win for FusionCapital Kondor.
Tunisia
Not surprisingly, the country has been a traditional stomping ground of the French suppliers and they tend to have development centres here. A bank with a clear Tunisian connection (but based in
France), Tunisian Foreign Bank (TF Bank), signed to take Temenos’ T24 in 2010. It targets Tunisian expats and the decision was notable as it was the first customer of Viveo to sign to move to T24 after the French vendor was acquired by Temenos at the end of 2009. In Tunisia itself, there was a single deal in 2011, for Delta
Informatique/Sopra Banking Software at Bank Tuniso- Koweitienne, and there was also a solitary deal in 2012, at Banque Tuniso-Libyenne, for Temenos with T24. In 2013, Misys’ Bankfusion Equation was taken by
Tunisian Qatari Bank (now QNB Tunisia), a local subsidiary of Qatar National Bank (QNB). QNB Tunisia has 19 branches and employs around 200 staff. QNB is a long-standing user of Misys’ software and was seeking to standardise on a group platform. It planned a centralised implementation, subject to the approval of the Tunisian authorities. Tunis International Bank, part of Kuwait-based Burgan
Bank, has been implementing ICSFS’s ICS Banks core system, as part of the group’s standardisation on this platform. Go- live was planned for Q2 2014 and there was also a plan to implement Trade Innovation, Misys’ trade finance system,
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in due course. The solutions are provided as a service from QNB’s head office in Doha.
Uganda
The banks in Uganda have expanded markedly over the last decade or so, reflected in the fact that there were only 129 branches in the entire country in 2000 but 495 by the end of 2012 (270 of them outside of Kampala). Mobile money services have also seen a steep take-up in the last few years. The three largest banks are foreign – Stanbic/Standard Bank, Standard Chartered and Barclays – followed by fast-growing commercial bank, Crane Bank, then Centenary Bank. After no core banking sales to banks in the country in 2011, there was a win for Polaris with Intellect Core at the largest mortgage lender and ninth largest financial institution in the country, Housing Finance Bank, in 2012. This was another Bankmaster replacement. Also on the shortlist (to give an idea of vendors that compete in this country) were Infosys, Oracle FSS, Temenos, Infrasoft, Misys and Colvir (the latter is a central European supplier with African ambitions). Another vendor keen to make inroads into Uganda has been Greece-based Intrasoft, which was among the shortlisted vendors in a selection at Centenary Bank which ran during 2013 and resulted in a breakthrough for the Greek supplier in 2014 (the only selection of the year). Pride Microfinance was back in the market for a new core
banking system by early 2015 after an attempt to procure a new platform ended without a definitive result. It is believed that the institution chose Flexcube but could not agree terms with Oracle.
Neptune had a deal for Rubikon in 2012 at Pearl
Microfinance (but this went into voluntary liquidation, which is one hazard of working with small MFIs) and followed this with a win at government-owned Uganda Development Bank in the second half of 2013, and at a start- up, Top Finance Bank, around the same time. Crane Bank signed with Temenos for T24 during 2013, with a Shari’ah banking aspect to the deal. Government-owned, 30-branch Pride Microfinance issued a core system tender in late 2013. A fair amount of the low-end market uses a local
system called MBWin from GIZ. There are also some ageing Flexcube and Equinox users. It is also interesting to see that none of the mainstream vendors appear to have ‘kicked on’ in Uganda – in other words, they have tended to win one or two deals (Infosys, TCS, Oracle FSS) but have not progressed. There is a domestic supplier, Crystal Clear Software, with a system called Loan Performer that originated at Uganda Women’s Finance Trust and has sold in Africa and further afield for MFIs.
Zambia
There is a relatively wide range of banking systems that have been taken over the years by banks in Zambia. The
Market Dynamics Report
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