Insight
GLI EUROPE INTERVIEW John van Schaijk
“We conduct a great deal of internal training. When we appoint engineers we assign a mentor to each new engineer to ensure they’re learning from an experienced professional. Specific certification requires dedicated courses and qualifications, which enables us to test the latest equipment and new technology. At GLI, we don’t create specialists, but rather highly skilled generalists who can turn their hands to any type of testing requirement, whether that’s land-based, mobile or online.”
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accurately understand the scope of their ambitions for their product from the outset, everything runs faster and more smoothly.”
Keeping track of the ever changing tech-landscape is a considerable challenge not only for games developers, but also for the GLI team that ultimately has to test and approve those games. As the technical director, John and his team must ensure they’re completely ‘au fait’ with every aspect of the legislative technical envelope and appreciate how how games developers are attempting to push and pull it in every direction. Logistically, that’s a big challenge as the team has to balance their workload with the practical aspects of continuous and in-depth technical training. “We conduct a great deal of internal training,” explains John. “When we appoint engineers we assign a mentor to each new engineer to ensure they’re learning from an experienced professional. Specific certification requires dedicated courses and qualifications, which enables us to test the latest equipment and new technology. At GLI, we don't just create specialists, but rather highly skilled generalists who can turn their hands to any type of testing requirement, whether that’s land-based, mobile or online.”
John describes the shift to a multi-tasking technical
skills requirement as one that initially took GLI’s Technical Managers out of their “comfort zones.” In the past, GLI had sought to create dedicated teams for land-based and specific teams for i-gaming, but it proved an unproductive strategy. “When you dedicate teams to a specific aspect of the business, there will always be times when you need extra resources to cope with demand, as well as quieter times,” explains John. “It’s my responsibility to keep everyone busy - all the time. Creating localised teams capable of dealing with all aspects of the gaming spectrum also means that we’re not asking clients to ship machines around the world because their local lab doesn’t cater for their specific requirements. Our aim is to be as responsive and flexible as possible to the needs of our clients.”
Te opening of new markets is one of the key areas in which GLI is helping its clients significantly accelerate product approvals. Where in the past both GLI and its clients would assemble at the start line, waiting for the moment government agencies would release their regulations; GLI has since shifted the starting blocks to ensure clients benefit from a rolling-start. Pre-compliance testing allows clients to be tested against draft regulations in preparation for the official launch of new regulations. “When Portugal released its draft i-gaming regulations we
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