Insight
GLI EUROPE INTERVIEW Dennis Byram
“You could just open up a computer, tick a box, print the certificate and call it finished, but where’s the integrity in that? When we sign off a products it’s because it’s met every requirement. We know this because we’ve tested every requirement. It all goes back to being transparent, being trustworthy, and being something of a boy scout.”
a 24 hour operation. Te homogenised system setup across all labs worldwide means that GLI can test European jurisdictions in the US, and Australian standards in Europe and vice versa. Te company also uses a software solution called JIRA, which allows both GLI and its clients to keep track at all times on the status of any particular project. JIRA doesn’t rely on emails, its cloud-based functionality allows GLI to keep each project updated in real time, so that the client can log into their account and know that GLI has received the job, know who’s assigned to it, can track progress and know exactly when the project has been worked upon. “It’s a wonderful tool,” describes Dennis. “Instead of trying to keep track of tens of thousands of emails, JIRA handles all communication in real-time and creates a searchable database, so that we or the client can quickly and easily find the specific information needed.”
One of the things that strikes you immediately about GLI is that it’s a very people orientated company. It was a bit surprising, seeing how many people are involved in the testing and certification process. Having read so many articles explaining how technology is going to replace certain roles, one of
P32 NEWSWIRE / INTERACTIVE /
247.COM
them being accountants, who seem to have a target painted on their back by robots and automatons, the nature of regulation and the technical requirements would seem to suggest that you could tick a series of boxes and you’d simply receive your compliance certificate. However, it’s only when you talk to GLI and discuss their work that you appreciate the huge level of interpretation and understanding required, which means that you need people in this process rather than box-ticking ‘bots.
“You could just open up a computer, tick a box, print the certificate and call it finished, but where’s the integrity in that?” asks Dennis. “When we sign off a products it’s because it’s met every requirement. We know this because we’ve tested every requirement. It all goes back to being transparent, being trustworthy, and being something of a boy scout. In our business technology means you have to continually look for more qualified people that have the experience to test these software-based products. I see technology as increasing the need for people and the demand for an independent lab. A lot of people thought Internet gaming would simplify things, taking away the hardware and just concentrating on the software - but
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84