How to Coordinate the Customer Briefing Center
To schedule an event with a customer at CBC, you need to coordinate with your PC Connection Services Program Management Office Manager (PMO). The Service Manager in the PMO can advise on the best methodology for utilizing the CBC for the demonstration session. The PMO will identify the resources and confirm the availability of the resources.
Before you start we need to ensure you review the following:
• Requires Sales Director emailed or written approval for utilizing the CBC
• Lead time minimum: one week • The maximum capacity of people in the room is 10 • Typically there will be two PC Connection Services staff members
• Need to ensure we have the right balance of sales staff to customer attendees
• You need to confirm facility availability before confirming date with your customer
• The Service Manager in the PMO will confirm facility and resource availability
• PC Connection Services needs to ensure we have available engineering staff before confirming the event
• PMO needs to ensure we have correct equipment in the facility for the requested demonstration
• The below expenses are the responsibility of the sales organization and are charged to your sales cost center: • Food, coffee, etc. • Travel expense for customer • Specially printed materials • Travel of any PC Connection Services Engineer or staff if they are not local to Merrimack, NH
• In case of a scheduling conflict we will process request in “first in” basis
• For conflict resolution of two requests Sales Director or above will determine priority
• All prior reservations for Product Management or Marketing events have priority
We Currently Offer the Following Product Demonstrations:
Server Demo • HP BladeSystem • HP Server Management with Insight Control • Cisco UCS
Virtualization Demo • VMware Server Virtualization • VMware New Features • VMware SRM Monitoring • vCloud Automation Center (vCAC)
• End User Computing (Horizon View, Horizon Mirage, Horizon Workspace)
Microsoft Demo • Microsoft Exchange 2010
Lifecycle Demo • HP Device Manager
For full details on our entire selection of demonstrations, visit
www.pcconnection.com/CBCDemos
Network Demo • HP Networking • Polycom Videoconferencing* • Cisco WAAS (Wide Area Application Services)
Application Services • Cisco Nexus 1000v
Voice Demo • Cisco Unified Communication Manager (CUCM)
Storage Demos • Compellent Storage • HP EVA Storage • HP MSA Storage • HP P4000 Storage • EMC VNXe Storage
*On-site demo only.
How to Reserve the Customer Briefing Center
1. First discuss the opportunity with your Sales Manager and Technical Sales Specialist (TSS) or Site Director to review the value of engaging your customer in this format.
2. Once SM/TSS/SD are in agreement on approach, create a WebSPOC ticket to formally submit your request.
3. Fill out the form with all the customer information:
• Select “New Opportunity” • Select “PreSales Assistance” • In the “Description” section insert the text “Briefing Center Visit” • Include the following statement in the Description Field: “Request for CBC Reservation for XX Date XX Time.”
• Please specify the specific technology that you wish to demo • Please be aware we may not offer all technologies for demo
4. A PC Connection Services PMO will be assigned to the request and follow up with you regarding the availability of the facility.
INTERNAL USE ONLY #15359 0516
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