SERVERS SOLUTIONS
SERVICES WINNINGstrategies SOLUTIONS AND SERVICES
Manufacturing Customer—Southeast Sales Team: Debra Lehman Services Team: Terry Demag, Guy Dumais, Joe Stokel Type of Service: Virtualization Implementation Practice: Converged Infrastructure
Virtualization Win
Family owned for four generations, this customer employs nearly 4,500 workers at manufacturing facilities in five states across the U.S.
PC Connection Services provided onsite engineering for the UCS Installation and Virtualization Implementation, which included:
• Planning and Project Management • UCS Installation and Configuration • EMC VNXe Array Installation and Network Configuration • Iomega StorCenter and Quantum SuperLoader Installation • VMware vSphere Environment and Physical to Virtual Conversion • Quantum SuperLoader3 Configuration • Backup Exec Installation, VMware Integration, and Deduplication
Every customer adopts different facets of a virtualized environment. PC Connection Services is able to plan and execute a solution that fits their needs using industry standards and best practices using the ADIM (Assess/Design/Implement/Manage) Model.
Restaurant Holding Company—Southwest Sales Team: Mark Detcher Services Team: Terry Demag, Guy Dumais, Joe Stokel Type of Service: Co-Location Infrastructure Practice: Converged Infrastructure
Food for Thought
Deciding to expand into the U.S., this customer recently acquired two restaurant chains and engaged with Mark Detscher to design a new infrastructure to support the new organization. The solution had to focus on scalability and manageability.
PC Connection Services provided presales support from four of the six Practices as well as the Solution Architects Team. This team worked collaboratively to assemble a hardware and services solution that included:
• EMC VNX Storage • Cisco Nexus, Catalyst, and ASA Networking • VMware vSphere Virtualization • HP Servers
• Microsoft Active Directory and SQL
Future business expected from this initial project for the upstart includes back up and recovery, software migration, refresh of the WAN architecture, assistance with growing the environment as the customer grows, and Lifecycle Services to streamline the care of their distributed environment.
Questions for Customers
Understanding your customer’s data center is key to discovering how you can help them improve it. Here is a list of questions to consider the next time you pick up the phone:
• What are the most critical demands on IT from the business?
• What are your current IT initiatives? • Are they intended to address a specific business requirement?
• What is the time frame to implementation?
• What are your future IT initiatives? • Are the intended to address a specific business requirement?
• What is the time frame to implementation?
• Rate your current IT server environment: • Needs Improvement • Meets Requirements • Exceeds Requirements
84
Solutions and Services Playbook
INTERNAL USE ONLY #8273 0515
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88