OVERVIEW
PC Connection Lifecycle Service Delivery Model Success Foundation: Configuration
Logistics Refresh
• Proven Solutions—Reliable, measurable, and flexible services throughout the engagement process
•Win-Win Approach—The most flexible approach to solving IT challenges and ensuring ongoing operational excellence
• Fully Integrated Offerings—From discrete lifecycle projects to ongoing deliverables to managed service level agreements which include service desk, asset management, refresh cycles, and remote infrastructure management
• Project Management—Onboarding support, lifecycle implementation, and steady state operations in conjunction with service delivery teams
Upgrade Installation Maintenance Disposal
• Service Delivery Support—Highly effective service accountability, ongoing service execution, and continuous improvement
• Full Suite of Services—Extensive consulting, engineering, process improvement resources, and customer advocacy to leverage optimal client outcomes and customer satisfaction
•WebSPOC—ITIL certified incident management system includes Asset Management, Problem Management, Contract Management, Configuration Management Data Base, and overall ITSM framework
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Count on Us for Support
Throughout the IT Lifecycle We’ve Got IT Covered, from Inventory Planning to Asset Disposition—and Everything In Between
PC Connection can help you develop long-term product forecasts, manage the logistics of your next rollout, securely store your newly purchased equipment, and then tailor a delivery schedule that works best for you with our Technology Deployment Solutions. We can custom-configure systems and ship them to you for next-day delivery. In addition, if your IT staff is resource constrained, we can provide IT Service Management and IT Staffing Solutions to help you get IT done. Our team of experts can also simplify software licensing for your systems. And at the end of the product lifecycle, turn to PC Connection for asset disposition solutions that protect sensitive data and transform legacy equipment into serious savings.
Call or visit us online today to experience the PC Connection difference.
1.800.800.0014
www.pcconnection.com/LifecycleServices
INTERNAL USE ONLY #8276 0515
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