SOFTWARE VIRTUALIZATION SOLUTIONS SERVICES
Smarter Virtualization Solutions Start with You Questions for Customers
Understanding your customer’s infrastructure is key to discovering how you can help them improve it. Here is a list of questions to consider the next time you pick up the phone:
• What are the most critical demands on IT from the business? • What are your current IT initiatives? • Are they intended to address a specific business requirement? • What is the time frame to implementation? • What are your future IT initiatives? • Are they intended to address a specific business requirement? • What is the time frame to implementation?
• Rate your current IT server environment: • Needs Improvement • Meets Requirements • Exceeds Requirements
• Rate your current IT server environment relative to forecasted
needs over the next 12–24 months: • Needs Improvement • Meets Requirements • Exceeds Requirements
• What are your current problem areas? • Can you list them in order of priority?
• Are any of these issue time bound? (e.g. Do they require resolution in next 3 months?)
• Do you have an inventory of your data center? If yes: Can you estimate the level of accuracy?
• Are you currently using server virtualization? If yes: VMware, Microsoft, OpenStack, other?
• Does it meet your current / forecasted requirements? If no: Do you have interest in server virtualization and its benefits? If no: Do you have interest in desktop virtualization and its benefits?
• Are you currently using desktop virtualization (VDI)? If yes: Are you currently using server virtualization? If yes: VMware, Microsoft, OpenStack, or other?
• Do you have a current Disaster Recovery plan? If yes: Do you test it on a regular basis?
66
Solutions and Services Playbook
INTERNAL USE ONLY #8278 0515
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88