SOLUTIONS SERVICES PLAYBOOK Expand Your Services Knowledge


Use this interactive playbook as a resource to help you find expert guidance on different topics but also as a tool that will help you educate your customers about our offerings.


The Services and Solutions Playbook is compiled based on combined experiences and insights from our Practice Leaders and resources produced by our Marketing team. You don’t need to read it cover-to-cover right away. Get familiar with its content, sort through the chapters that are important to you now, and save the rest for later—using it in the future as we update and add new content.


This playbook consists of ten unique chapters. Each chapter contains in-depth information about each of our practices, questions with supporting answers to help you start conversations with your clients and uncover opportunities, details on how to engage our technical resources, and a section with all the resources that are available to share with your customers and nurture their interests.


1. Converged Data Center Practice: Storage 2. Network Practice 3. Security Practice 4. Mobility and Apple Practice 5. Lifecycle Management 6. Staffing Services 7. Software Practice: Virtualization 8. Software Practice: Microsoft 9. Converged Data Center Practice: Server 10. Cloud Practice


This playbook is meant to grow and be helpful to you. If you feel that you need more information that we have not provided, or that something needs to be updated, let us know by emailing your suggestions to


MarketingTeam@pcconnection.com


Solutions and Services Playbook


INTERNAL USE ONLY #8272 0516


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