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TABLE OF CONTENTS


How to Engage PC Connection Services __________ 2 Core Service Practices Overview _________________ 4 Professional IT Services National Coverage Areas Small- and Medium-Size Businesses ________ 8 GovConnection ________________________ MoreDirect ____________________________ 12 PC Connection, Inc. _____________________ 14


10 Staffing Services


Converged Data Center Practice: Storage


Storage Practice Overview ______________________ 16 Connect with Experts _________________________ 18 Questions for Customers _____________________ 20 Winning Strategies __________________________ 22 Sales and Technical Resources _________________ 23


Network Practice


Network Practice Overview ____________________ 24 Connect with Experts ________________________ 26 Questions for Customers _____________________ 28 Chalk Talk / Video Assessment _________________ 29 Winning Strategies __________________________ 30 Sales and Technical Resources __________________ 31


Security Practice


Security Practice Overview ____________________ 32 Connect with Experts ________________________ 34 Questions for Customers _____________________ 36 Expert Biography ____________________________ 38 Sales and Technical Resources _________________ 39


Mobility and Apple Practice


Mobility and Apple Practice Overview ___________ 40 Connect with Experts ________________________ 42 Mobile App Development Services _____________ 44 Questions for Customers _____________________ 46 Developing a BYOD Strategy __________________ 46 Sales and Technical Resources _________________ 47


Lifecycle Management


Lifecycle Management Overview _______________ 48 Connect with Experts ________________________ 50 Questions for Customers _____________________ 52


INTERNAL USE ONLY #8272 0516


Staffing Services Overview ____________________ 58 Questions for Customers _____________________ 60 Winning Strategies / Sales and Technical Resources _ 60 Connected Blog Articles _______________________ 61


Software Practice: Virtualization


Software Practice: Virtualization Overview ________ 62 MASCO Case Study _________________________ 64 Questions for Customers _____________________ 66 Sales and Technical Resources _________________ 67


Software Practice: Microsoft


Software Practice: Microsoft Overview ___________ 68 SAM Baseline Assessment ____________________ 70 Microsoft Licensing Optimization _______________ 72 Software Asset Management __________________ 73 Assessment and Licensing Tools ________________ 74 Questions for Customers _____________________ 74 Sales and Technical Resources _________________ 75


Converged Data Center Practice: Server


Data Center Practice Overview _________________ 76 Crider Foods Case Study ______________________ 78 AddThis Case Study _________________________ 80 Connect with Experts ________________________ 82 Winning Strategies __________________________ 84 Questions for Customers _____________________ 84 Sales and Technical Resources _________________ 85


Cloud Practice


Cloud Practice Overview ______________________ 86 Connect with Experts ________________________ 88 Podcast Series ______________________________ 90 Sales and Technical Resources __________________ 91


Customer Briefing Center _____________________ 92 1


Winning Strategies __________________________ 53 Custom Configuration Services _________________ 54 Lee University Case Study _____________________ 56 Sales and Technical Resources _________________ 57


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