CASE STUDY
solution. When I brought this up, our Account Manager introduced the idea of a PoC Appliance, and that started the ball rolling.” The PC Connection Account Manager put Badeau in contact with their services team and the project got underway.
FIND THE RIGHT SOLUTION
“The whole project took a little over 50 days from beginning to end. After we decided through an introductory meeting with the PC Connection Solutions and Services Team that this was something we wanted to pursue, we participated in a series of conference calls. The calls helped the PC Connection team create a document that defined what we were trying to determine—what would make the proof of concept a success or a failure,” Badeau said. “Truthfully, this document helped me clarify my own expectations for what I needed to justify the expenditure and the solution,” he added.
According to Badeau, the process was simple. “It was as close to plug-and-play as you could get. The PoC Appliance arrived as a small shippable rack that contained a current generation HP server with a switch; all the software was already installed. When the device was delivered, a PC Connection engineer came on site and fired the whole thing up to make sure that from the appliance’s side, everything looked good.” He continued, “The engineer was able to walk us through creating an active directory truss to our network and the physical network connectivity to the PoC Appliance. We then had two days of hands-on training and the PC Connection engineer was able to assist us in customizing VMware View for our environment.”
RELY ON THE BEST TEAM
After the installation, PC Connection was there to support MASCO through the process. Badeau said, “After the engineer left, it was our sandbox and we could do what we wanted to do with it. We had the support of the PC Connection Services Team via email and phone. Periodically they would check in with us to see how things were going.” Badeau was pleased to discover that the PoC Appliance was a great choice to help them evaluate how their unique applications would perform in a virtual desktop environment. “The PoC Appliance definitely saved us a ton of time, and therefore a lot of money. To pay for something that we thought we could have done ourselves took some convincing. In the long run, it was a smart decision.”
Given the opportunity to repeat the project, Badeau would choose to work with PC Connection again. He said, “As far as the PC Connection team is concerned, I really like the people. The Account Manager that I deal with is the person I have dealt with for years. She and her team are terrific. They always present themselves as wanting to help me solve my problems; I never feel like they’re trying to sell me something.”
To learn more about the VDI Proof of Concept Appliance from PC Connection, contact an Account Manager or visit
www.pcconnection.com/VDIpoc
INTERNAL USE ONLY #8278 0515 65
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