Travel management companies 42 TZELL UK £20.7m SALES
Aldwych House, 71-91 Aldwych, London WC2B 4HN 020 3394 2800
www.tzell.co.uk enquiries@tzell.com Twitter: @tzelltraveluk
43
UK business travel gross sales 2012 £20.7m New business 2012 £5m
Key personnel Barry Whittaker Managing director Jennifer Sheridan-Gray Finance controller Paul Godfrey Operations manager
Main industry sectors of clients Financial, insurance, music and touring bands, fashion, film/TV and travel insurance.
Services offered in addition to business travel Concierge services.
Number of transactions in 2012 34,500
Transaction breakdown Air 63% Hotel 15% Rail 10% Car 0.8% Other 11.2%
Proportion of transactions handled online None
Client retention rate 100%
Locations and networks Wholly owned by the Tzell Travel Group/Travel Leaders Group (US). Member of Advantage, ITM and Signature Travel Group.
UK full-time equivalent staff 20 independent agents, five full-time employees
Average length of service 5 years GDS(s) used Sabre
Technology offering Concur. Management information reporting, and global reporting.
Biggest innovation in 2012 To grow our business by over 30% and continue to provide our clients with a one-to-one personal service, 24/7.
Agency description Tzell UK has now entered into its sixth year of operations in the UK. We continue to provide high quality, personalised travel. This isn’t a matter of chance – it’s making sure what matters most to you, matters most to us. At Tzell UK, our philosophy is really quite simple – our objective is to provide our clients with the highest quality, most personalised travel experience integrated with today’s technology.
£20.2m SALES
BUSINESS TRAVEL SOLUTIONS
85 Oswald Street, Glasgow G1 4PA 0141 242 1290 www.business
travelsolutions.com business@
barrheadtravel.com Twitter: @bustvlsolutions
44
UK business travel gross sales 2012 £20.2m New business 2012 £5.2m
Key personnel Sharon Munro Group CEO Jacqueline Dobson Group MD Julie Taylor Group operations director Stephen McGuire Head of corporate travel James Hawkins Operations manager
Main industry sectors of clients Manufacturing, education, engineering, pharmaceutical, construction, renewables, sports travel, not-for-profit, and film and TV.
Services offered in addition to business travel End-to-end expense management, conferences, events, Affinity scheme and incentives.
Number of transactions in 2012 55,192
Transaction breakdown Air 70% Hotel 23% Rail 4% Car 1% MICE 1.5% Other 0.5%
Proportion of transactions handled online 34% Client retention rate 97.7%
Locations and networks Aberdeen, Belfast, Glasgow and London. Member of Advantage. UK full-time equivalent staff 29 Average length of service 7 years GDS(s) used Amadeus
Technology offering Amadeus e-Travel Management, Combtas, Concur expense management, Conferma and Evolvi, BTS Online MI suite, and BTS traveller tracker portal.
Biggest innovation in 2012 The introduction of modern apprentices into the team; working with Amadeus and Conferma on hotel billback solutions; multi-currency fulfilment; and the relaunched Affinity Travel Scheme.
Agency description Central to Business Travel Solutions’ business strategy has been the development of both frontline and back-office staff members, and our philosophy has always been that if our employees are happy, our customers will be, too.
MIDAS TRAVEL MANAGEMENT
SALES £20m
2 Foubert’s Place, 3rd floor,
London W1F 7PA 020 7440 5300
www.midas-travel.com cst@midas-travel.com
UK business travel gross sales in 2012 £20m New business 2012 £5m
Key personnel David Sullivan Joint MD Mike Jenkins Joint MD Nicola Cox Director of sales and account management Claire Marlow Director of finance Robert Moody Head of technological solutions and processes
Main industry sectors of clients Finance (hedge funds, asset management, corporate and investment banks), oil and gas, telecoms, technology, management consulting and manufacturing.
Services offered in addition to business travel Consultancy
Number of transactions in 2012 21,000
Transaction breakdown Air 55% Hotel 25% Rail 10% Car 5% MICE 1% Other 4%
Proportion of transactions handled online 10% Client retention rate 95%
Locations and networks London. Member of Advantage. UK full time equivalent staff 26 Average length of service 6 years GDS(s) used Galileo
Technology offering Amadeus e-Travel Management, client extranet, online MI reporting, live traveller tracking, e-Profile tools, customised travel alerts and live agent productivity data.
Biggest innovation in 2012 Customisation of third-party TTX (Travel Technology Exchange) tool.
Agency description At Midas the focus is on delivering a consultative approach to travel management. Through effective management of travel policy and delivery of considered travel options, our highly experienced consultants deliver a truly bespoke and specialised service.
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www.buyingbusinesstravel.com
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