www.buyingbusinesstravel.com
Travel management companies 36
OMEGA WORLD TRAVEL
SALES £30m
Aldwych House, 71-91 Aldwych, London WC2B 4HN 020 7061 6808
www.omegaworld.co.uk francesco.deluca@
omegaworld.co.uk
37
UK business travel gross sales 2012 £30m New business 2012 £5m
Key personnel Goran Gligorovic Executive vice-president – managing director UK Francesco Deluca Director of sales and marketing EMEA Karen Close Director of operations and client services EMEA
Main industry sectors of clients Banking, private equity, pharmaceutical, engineering, design, marine sector, media and military.
Services offered in addition to business travel MICE, venue finding and consultancy.
Number of transactions in 2012 120,000
Transaction breakdown Air 40% Hotel 25% Rail 20% Car 5% MICE 10%
Proportion of transactions handled online 50% Client retention rate 90%
Locations and networks London (EMEA head office). One implant in Chelmsford. More than 100 offices worldwide (primarily in the US and Middle East). Member of Globalstar network, GTMC and Advantage.
UK full-time equivalent staff 39 Average length of service 9 years GDS(s) used Sabre
Technology offering Full end-to-end travel and expenses, web portal, iBank and TRX management reporting tools. Self-booking tools: KDS, Concur, Get There and I:FAO Cytric.
Biggest innovation in 2012 Implementation of new company-wide intranet site. Transition to SIP trunk call routing from traditional ISDN lines.
Agency description Omega World Travel is the leading, independently owned, provider of end-to-end travel management solutions for a variety of national and international corporate organisations, offering its clients a results- driven consultative approach to travel.
WINGS CORPORATE TRAVEL
SALES £28m
1st floor, Boundary House, 7-17 Jewry Street, London EC3N 2EX 020 7458 7000
www.wings.travel infouk@wings.travel Twitter: @wingstmc
38
SALES £26m
UK business travel gross sales 2012 £28m New business 2012 £4m
Key personnel Tony Sofianos Chief executive officer Paul East Chief operating officer Anton Fernando Head of finance – UK/Europe David Pitty Head of client management – UK/Europe
Main industry sectors of clients Oil and gas, finance, and other service-critical industries.
Services offered in addition to business travel Specialised visa department.
Number of transactions in 2012 58,127
Transaction breakdown Air 84% Hotel 8% Rail 3% Car 1% MICE 1% Other 3%
Proportion of transactions handled online Less than 10%
Client retention rate 98%
Locations and networks London, Manchester and Aberdeen. Angola, Brazil, South Africa, Nigeria, UEA and the US. Member of GTMC and Advantage.
UK full-time equivalent staff 47 Average length of service 9 years GDS(s) used Amadeus
Technology offering Amadeus e-Travel Management self-booking tool. Go Profile online profile management tool, Go Text travel alerting tool, Go Info destination information tool, Go Locate traveller tracking tool, Go Data management reporting, Go CO2 carbon offsetting tool, Go Reconcile account reconciliation tool, Go Track refund tool and Go Now waitlist clearance tool.
Biggest innovation in 2012 The enhancement of goTravel, our self-developed mid-office tool.
Agency description For 20 years, Wings has been the trusted travel advisor that service- critical businesses turn to for help in navigating complex business travel, and specialising in corporate, offshore and marine travel.
WAYTE TRAVEL MANAGEMENT
3-5 Glebe Street, Stoke-on-Trent ST4 1HS 01782 412431
www.waytetravel.co.uk sales@waytetravel.co.uk
UK business travel gross sales 2012 £26m
New business 2012 £4m
Key personnel Chris Morris Managing director Garry Lloyd Sales and account manager Gary Smith Company secretary David Schaffer Operations manager
Main industry sectors of clients All
Number of transactions in 2012 75,000 (air sector)
Transaction breakdown Air 90% Hotel 5% Rail 3% Car 1% Other 1%
Client retention rate 97%
Locations and networks London, Stoke-on- Trent and Jersey. Member of Advantage. UK full-time equivalent staff 40 Average length of service 9 years GDS(s) used Sabre
Technology offering R7 Openbook management information and Evolvi rail.
Biggest innovation in 2012 Acquiring our London office, along with a great team of people.
Agency description Full-service TMC. Very customer focused – no call centre environment and individually assigned, highly-motivated travel consultants. Excellent out-of-hours service, strong account management and hundreds of loyal customers, who enjoy and appreciate the best travel service in the industry.
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