Travel management companies 10 £180m
REED & MACKAY SALES
Nexus Place, 25 Farringdon Street, London EC4A 4AF • 020 7246 5687
www.reedmac.co.uk marketing@reedmac.co.uk Twitter: @reedmackay
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UK business travel gross sales 2012 £180m
Key personnel Andy Hibbert CEO Tracy Baumfield Sales director Paul Cook Director of operations Fred Stratford CFO Karen Spence Head of client services
Main industry sectors of clients Law, insurance, finance, private equity, investment management, consultancy and exploration.
Services offered in addition to business travel Focused on professional services companies, Reed & Mackay delivers all aspects of event management through one dedicated contact, ensuring an event that both inspires and focuses on driving down cost. Reed & Mackay is as prominent or as discreet as the client requires.
Client retention rate 97%
Locations and networks Three UK offices and 11 implants. Member of GSM (Global Specialist Markets), a TMC network with global presence and local expertise in 43 countries. Member of GTMC.
UK full-time equivalent staff 320 Average length of service 16 years GDS(s) used Sabre
Technology offering Self-booking tools include Get There, KDS, Concur and Evolvi. The Reed & Mackay client portal provides a unique solution for managing travel. Whether you are a busy PA or a traveller always on the move, the portal delivers an intuitive and mobile travel management experience. Its management information (MI) feature delivers a rich, interactive and visual user experience that provides insightful MI to help you monitor your travel programme. The Reed & Mackay in-house approval system has been designed to improve efficiency for both travel approvers and bookers through an email approval process optimised for mobile. Reed & Mackay partners with industry experts to deliver integrated expense management solutions.
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Biggest innovation in 2012 We are proud of the Reed & Mackay Academy’s innovation this year, which has enabled advanced learning and knowledge-share across a variety of platforms. The academy drives a level of sector specialisation unique within the industry. Our learning programme, accredited by the Chartered Management Institute, ensures our already exceptional staff are continually developing, and delivering a consistently industry-leading service to our clients.
Agency description Reed & Mackay guarantees superior service every time and always with a strategic focus. Our staff are the most experienced, knowledgeable and service-focused in the industry. Delivering both outstanding value and savings through high-touch and online solutions, we take a consultative approach when ensuring the right fit for your business. Industry leading in-house technology and a mature global offering further support the strong return-on-investment that we consistently deliver to clients.
£173.5m
UNIGLOBE TRAVEL SALES
Twitter: @ukuniglobe
PO Box 50173, London SW1P 2XY 020 7029 2611
www.uniglobetravelbi.co.uk region@uniglobetravelbi.co.uk
Travel
UK business travel gross sales 2012 £173.5m
New business 2012 £13.6m
Key personnel Derek Hearl-Maunder President and chief operating officer Patrick Hooft Director of operations
Main industry sectors of clients Media, IT, telecommunications, finance, legal, fashion and pharmaceutical.
Number of transactions in 2012 408,239
Locations and networks Uniglobe has 38 locations across the UK and more than 750 locations around the world.
Technology offering Uniglobe Access Online (Amadeus E-Travel Management, Get There, Evolvi and
Thetrainline.com). Uniglobe Fare Search (global fare sourcing), Uniglobe Travel manager (customised and automated quality control system), e-invoicing, web-based traveller tracking and alert system, and web-based management information system.
Agency description Uniglobe operates in more than 60 countries across Europe, the Americas, Asia/Pacific, Africa and the Middle East. It has a strong global network of independently owned and operated agencies, supported by high levels of customer service and investment in leading-edge technology. Uniglobe’s unique set-up allows it to be completely flexible to its clients’ needs while remaining at the forefront of industry developments.
MAY/JUNE 2013
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