Travel management companies 30 GILES TRAVEL £39.2m SALES
3 Lacemaker Court, London Road, Amersham HP7 0HS 01494 733480
www.gilestravel.com sales@gilestravel.com
31
UK business travel gross sales 2012 £39.2m New business 2012 £4m
Key personnel David Giles Chairman Mandy Giles Managing director Richard Priestley Sales director Natalie Oldershaw Operations director John Cooper Marketing director
Main industry sectors of clients Retail, fashion, oil and gas, automotive and pharmaceutical.
Services offered in addition to business travel Incentive travel, meetings and conference organising, venue finding, leisure travel, meeting and training venue facilities, and travel marketing services.
Number of transactions in 2012 89,104
Transaction breakdown Air 50% Hotel 27% Rail 14% Car 2% MICE 5% Other 2%
Proportion of transactions handled online 13% Client retention rate 95%
Locations and networks Harlow. Member of LCC Business Plus and The All Stars, two international networks of leading independent TMCs. Member of Advantage and GTMC.
UK full-time equivalent staff 55 Average length of service 5 years GDS(s) used Sabre and Amadeus.
Technology offering G-Connect, G-Track and G-Focus. Giles Integrated Systems Toolkit and QC system. Giles Automated Booking Intelligence mid-office software.
80
Biggest innovation in 2012 Giles Travel Apprenticeship – an innovative approach to travel recruitment and training. Also, we are now gearing up to launch The Giles Academy, a purpose-built, state-of-the-art training facility.
Agency description We are an extension of our clients’ own organisations – in effect, their out-of-house travel department, with a unique understanding of their culture and brand values.
ETON TRAVEL
SALES £39m
104-105 High Street, Eton, Windsor SL4 6AF 01753 671 757
www.etontravel.com sales@eton-travel.co.uk
32 UK business travel gross sales 2012 £39m
Key personnel Nigel Cleur Strategic relations manager Simon Parker Operations manager James O’Donnell Business travel and supplier relationship manager Ken Thompson Managing director Martin Boone Director
Main industry sectors of clients All
Services offered in addition to business travel Conference and incentive travel, meetings management, venue finding, delegate logistics, travel audit consultancy, leisure department, and entertainment and sports divisions.
Locations and networks Eton, Wokingham and Maidenhead, plus one implant in Cambridge. Virtual operations in France and Germany. Member of GTMC and Advantage.
UK full-time equivalent staff 77 Average length of service 10 years GDS(s) used Galileo and Sabre.
Technology offering Concur Travel, Amadeus e-travel Management, Open Book reporting,
Thetrainline.com and Speedfares.
Biggest innovation in 2012 The successful integration and implementation of
Thetrainline.com into Concur Travel.
Agency description Eton Travel has continually adapted since its set-up in 1969, listening to clients as their travel requirements have changed. Eton Travel has understood the need for control and visibility over travel spend, and the increased requirement for fully integrated expense management data, and, as such, we now offer clients a unique multi-currency solution, both online and offline. Our solution allows corporate clients to realise greater savings and efficiencies through automation, while still retaining all the benefits of being fully supported by dedicated travel teams. We are also able to offer solutions for meetings and events and delegate logistics and registrations.
TRAVEL MANAGEMENT GROUP
SALES £38m
Worldfarer House, Dormer Place, Leamington Spa CV32 5AA 0845 345 4364
www.tmgcorporate.com corporate@tmguk.com Twitter: @tmgplc
UK business travel gross sales 2012 £38m
Key personnel Ian Dunwoody Chairman and CEO David Moore Business travel director Ian Currington National account director Kieran Ingham National sales manager
Main industry sectors of clients Construction, financial services, manufacturing and professional sports.
Services offered in addition to business travel Venue finding, conference management, incentive travel, product launches, leisure travel and sports team travel.
Number of transactions in 2012 148,151
Transaction breakdown Air 49% Hotel 21% Rail 24% Car 1% MICE 3% Other 2%
Proportion of transactions handled online 30%
Locations and networks Leamington Spa, High Wycombe and Stoneleigh. Part of the Worldwide Independent Travel Network. Member of GTMC and Advantage.
UK full-time equivalent staff 60 Average length of service 12 years GDS(s) used Sabre
Technology offering Self-booking tools: Get There, Evolvi, Conferma and Travelhub (Conferma and Sabs Corporate). Openbook MI, Expense Management, Traveller Security Data Suite, Res QCX quality control, personalised client web portals and on-demand online training.
Biggest innovation in 2012 Implementation and ongoing development of dynamic reporting systems, which are assisting our clients with detailed travel cost management.
Agency description A modern, vibrant TMC offering clients access to the latest travel booking technology and sourcing the widest possible travel content, combined with the highest levels of professional service and customer care from dedicated travel teams.
MAY/JUNE 2013
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