Travel management companies 12 HILLGATE TRAVEL £156m SALES
Stephenson House, 75 Hampstead Road, London NW1 2PL 020 7753 8811
www.hillgatetravel.com angela@hillgatetravel.com Twitter: @hillgatetravel
13 £133m SALES
UK business travel gross sales 2012 £156m New business 2012 £10m
Key personnel Jeremy Bull Chairman Anthony Rissbrook Managing director Angela Beetlestone Director of sales and account management Liz Carter Director of HR and operations Steve Ensor Director of finance
Main industry sectors of clients Financial and professional services, public sector, betting and gaming, IT and media.
Services offered in addition to business travel MICE services, in-house passport and visa service, own 24-hour team, expense management and environmental impact reporting.
Number of transactions in 2012 347,500
Transaction breakdown Air 54% Hotel 20% Rail 21% Car 0.5% MICE 4% Other 0.5%
Proportion of transactions handled online 23% Client retention rate More than 90%
Locations and networks London, High Wycombe and Newport. Client implants in London and Kent. Part of the Globalstar travel network. Member of GTMC, ITM, ACTE and Advantage.
UK full-time equivalent staff 155 Average length of service 7.4 years GDS(s) used Sabre
70
Technology offering Proprietary Hillgate Freeway tool. Hillgate Gateway portal includes single sign-on, Find My Travellers, Gateway Approver, online profiles and online management reporting.
Biggest innovation in 2012 The launch in February 2013 of a unique collaboration with Concur to deliver an integrated travel expense application, Gateway with Concur Expense.
Agency description A true independent TMC, recognised for quality and flexibility, a bespoke service and innovative technology.
Transaction breakdown Air 16.8% Hotel 20.7% Rail 54.8% Car 0.9% MICE 5% Other 1.8%
Proportion of transactions handled online 25% Client retention rate 96%
Locations and networks 16 offices; plus an implant in Canary Wharf. Member of GTMC and Advantage. UK full-time equivalent staff 215 Average length of service 11 years GDS(s) used Galileo
Technology offering Self-booking tools include Evolvi, Amadeus E-Travel Management, Hotelzon, Conferma, CTM online and KDS. Other tools include a web portal and online traveller profiles.
Biggest innovation in 2012 Our annual client forum – entitled ‘Inspiration, Innovation and Invention’ – brought together many of our clients to debate the advances in DIY travel technology and its impact on policy and compliance.
Agency description Co-operative Travel Management is the business travel division of Thomas Cook Co-operative Travel. Our reputation is built on a proven track record of delivering a high-touch service to our clients alongside a robust account management programme.
Transaction breakdown Air 73% Hotel 11% Rail 10% Car 1% MICE 4% Other 1%
Proportion of transactions handled online 46% Client retention rate 99%
Locations and networks London and Glasgow, plus four implants. Offices in France, Germany, the Netherlands, Switzerland and Sweden. Member of Globalstar network, GTMC and ITM.
UK full-time equivalent staff 163 Average length of service 7 years
GDS(s) used Sabre, Travelport and Amadeus.
Technology offering Self-booking tools offered: Concur Travel, Get There, Evolvi and Conferma. Qi business tools suite.
Biggest innovation in 2012 Chambers now offers a centralised European service solution from its London office, providing clients with access to local fare content and local currency billing.
Agency description Chambers is an award- winning independent TMC offering service across Europe, and has won 12 major industry awards in the past five years in recognition of its highly- experienced team and exceptional technology.
CO-OPERATIVE TRAVEL MANAGEMENT
1 Tabley Court, Stamford Street, Altrincham, Cheshire WA14 1EZ 0844 879 8871
www.co-operativetm.co.uk Twitter: @cooperativetm
14 £118m SALES
UK business travel gross sales 2012 £133m New business 2012 £6m
Key personnel Pat McDonagh Head of Co-operative Travel Management Jo Strange Head of sales Chris Wood Head of commercial Joanne Savory Head of account management Paul Casement Head of meetings and events
Main industry sectors of clients Public sector, higher education, retail, manufacturing, media and professional services, not-for-profit, construction and infrastructure.
Services offered in addition to business travel MICE management, venue finding and consultancy.
Number of transactions in 2012 904,911
CHAMBERS TRAVEL MANAGEMENT
Broken Wharf House, 2 Broken Wharf, London EC4V 3DT 020 7429 9600
www.chamberstravel.com sales@chamberstravel.com Twitter: @chamberstravel
UK business travel gross sales 2012 £118m New business 2012 £28m
Key personnel Christopher Thelen CEO Paul Broughton Sales director EMEA Julie Cope Director of operations EMEA Andy Slough IT director Stuart Birkin Director of account management
Main industry sectors of clients Legal, finance, insurance, telecommunications, pharmaceutical, technology, media, architecture, energy/utilities and public sector.
Services offered in addition to business travel Meetings, events and conferences, consultancy, VIP business and personal travel.
Number of transactions in 2012 338,194
MAY/JUNE 2013
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148 |
Page 149 |
Page 150 |
Page 151 |
Page 152 |
Page 153 |
Page 154 |
Page 155 |
Page 156