ICE REVIEW - DRGT
through their own personal banking App and the transfer is actioned; either directly to the slot machine or the player’s account/card.
Andreas: This went down a treat with our American customers in Las Vegas in October; I am sure it will do the same in London
CI: Speaking of which, I understand you’ve now taken Cashless a step further with a new App?
Jurgen: Yes we have, and what I believe sets our App apart are two things:
1. The fact that it basically affords players the full functionality of our touchscreen drScreen player tracking unit in their back pocket; and
2. That it ‘sits on top of’ our new properietary drMobile middleware in so doing making it: a. fully themeable and skinable; and, due to our open standards
b. available to a 3rd party App developer to design a fully bespoke UI and UX ‘front-end’ as an operator may see fit.
Allwin: You know players often forget what the cash balance is on their cards, the number of loyalty points they have, or what promotions or bonuses they may currently qualify for, now they can just open their App and check.
Andreas: Similarly operators can now send ‘push notifications’ to players of any new promotions or bonuses they may qualify for – don’t we all love those red dots in the top right corner of App tiles showing how
many unread messages we have? These could be big jackpot win notifications, special event notifications or dedicated mystery jackpot dates and times – the list literally is quite endless.
Jean-Michel: Maybe one last thing: and that is the ability, within the App, for players to update any personal details. No need to go to reception or the cash desk. It’s all there fully integrated and operating in real time.
“What remains paramount to our joint success and sustainability is developing new technologies and augmenting our existing ones in order to continue to put ‘the
Player First’.” – Allwin Language
MARCH 2023 67
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