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FRANCHISESERVICES Make every lead count


Moneypenny's services can free up your valuable time, allowing you to focus on your franchise


E


very business lead is worth its weight in gold to a franchise. Jess Edwards, corporate channel


manager at Moneypenny, explains how to maximise the potential of every lead a franchise business receives. “It goes without saying, new business is important to every franchise. Each lead is valuable and could be your next biggest customer. Even if it goes nowhere at fi rst, they could well decide to do business with you or give you their custom later down the line. So, how can you make sure you’re available and picking up these leads as they arrive?”


Live chat on your website “Your website is often the fi rst place a customer or prospective franchisee will go when interested in your business. Make sure you’re ready to greet them and answer their questions by having live chat on your website. You are essentially putting a


welcome and information desk on your website. Visitors are greeted by a friendly person asking ‘How can I help you?’ and are able to chat and ask questions at a time and pace to suit them.”


Telephone answering when you’re busy “One way of ensuring that new business leads are always captured is by engaging with a telephone-answering service during times you’re particularly busy or when staffi ng levels are low. You can rest assured that every call is answered in a friendly, professional manner and all details are taken down and passed on to you immediately, meaning you never miss out on new business opportunities.”


Try Moneypenny for free


“By taking a free, no-obligation trial, you can see for yourself how Moneypenny can help you increase revenue and enhance service levels, 24/7. Talk to us today.” l


CONTACT Moneypenny Call and live chat answering 0333 202 1005 www.moneypenny.com/uk jess.edwards@moneypenny.co.uk


More sales 24/7 brilliant service Happy customers


When Moneypenny looks after your calls and chats.


Franchises use us because we offer the very best people and technology to deliver the most efficient and satisfying experience for customers. Discover how we will make your franchise even more successful. Talk to us today.


TELEPHONE ANSWERING LIVE CHAT SPECIALIST TEAMS MOBILE ANSWERING 92


moneypenny.com 0333 202 1005


Hayley, Moneypenny Receptionist.


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