FRANCHISEFOCUS INVESTMENT: FROM £35 ,000 A family affair
Mother-daughter team are fully supported as they launch their Home Care Preferred franchise
F
ranchise owners, and mother- daughter partnership, Angie and Shir-Li are looking to launch their
new business. Angie, having worked as a senior vice-president in the banking sector in Malaysia, decided to move to the UK and invest in a Home Care Preferred franchise, a model and sector that is very close to her daughter Shir-Li’s heart. Previously, Shir-Li worked as a team leader and care coordinator for Home Care Preferred after her graduation. Their partnership signals the start of an exciting new family venture with support from Boon-Leong, Angie’s husband.
Why did you decide to open your own franchise business? Angie: I wanted my children to benefit from how I spent my retirement money.
Why did you decide to work together? Shir-Li: Angie, Boon-Leong and I all have a great relationship – they trust me completely. I believe trust is the foundation for any business, so deciding to work together was an easy choice for us. We have a very practical approach, and we always try to resolve any differences through discussions.
What do you like about the Home Care Preferred franchise opportunity? Shir-Li: Having previously worked at Home Care Preferred, I really like the company and how it operates. We wanted to ensure we start a care business where quality is at the forefront, and I know that Home Care Preferred’s ethos and values reflect this. It was a deciding factor for us.
What strengths will you each bring to the business? Shir-Li: Angie has the experience in business management, especially in the financial side. Boon-Leong has the professional experience to support the business, and I have experience of the day-
72 p Shir-Li, Angie and Boon-Leong
to-day operational aspect. We believe these skillsets will come in handy.
How did you find your experience of choosing a franchise? Angie: Our first meeting was with Ken, the managing director, and Nav, the franchise manager. We found them to be incredibly friendly and very helpful. They provided us with all of the relevant information, and their support in the buildup to our launch has been superb. Since then, they have been there to help us with everything.
What are the challenges of becoming a franchise owner? Shir-Li and Angie: We are first-time business owners, so everything was new for us, from registering the company to finding premises. It is good to have support, and Home Care Preferred have been there for us each step of the way.
What are the benefits of becoming a franchise owner? Shir-Li: Getting the right support is essential when starting a care business. The support, advice and introduction to the correct systems are beneficial and crucial to having a successful business. A good
franchise will provide you with all of this.
What plans do you have for the future? Shir-Li: We are en route to growing a highly successful care business with Home Care Preferred. We are ambitious, and we would like to develop further and start more branches with Home Care Preferred’s support.
What advice would you give to someone considering buying a franchise? Shir-Li: If you have the heart to care, you should choose Home Care Preferred. The culture of the company is wonderful. If you are compassionate, you’ll fit in perfectly with people who share your values. The company has a real community feel and is committed to providing quality service. The management team is incredibly supportive as well. l
CONTACT Home Care Preferred Homecare 020 8004 1603
www.homecarepreferredfranchise.com
nav@homecarepreferred.com
Investment level: £20k-£50k
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