FRANCHISEFOCUS INVESTMENT: FROM £ 2 8 ,0 0 0 A winning team!
Tezlom – the trailblazers whose family-centric approach has brought 5-star franchise success
O
riginally established as a small, family-run venture in Southport, Tezlom has expanded to include
21 franchisees across the UK. Specialising in providing staff for care providers such as the NHS, mental health hospitals, and learning disability units, Tezlom has been under the leadership of Roz Armitage and her son, Ryan, since 2008. Their innovative approach has led to significant growth in a relatively short timeframe. Tezlom's success lies in its commitment to offering robust support from the outset. With a familial ethos at its core, Tezlom considers franchisees as integral members of the family, fostering loyalty and trust that provides reassurance, comfort, and confidence. Transparency is another cornerstone of
their approach, with regular updates on company changes and news creating a warm and friendly working environment. Notably, Tezlom stands out in the care franchising arena by placing a strong emphasis on mental health and wellbeing. In pursuit of becoming the UK’s
premier domestic healthcare recruitment franchise, Tezlom has enlisted Kay Lou Haskins, a recognised breath coach and cold-water expert, to support the network’s physical and mental health. The company also maintains a collaborative relationship
“Tezlom achieved 5-star franchisee satisfaction and went on to win Best Franchise in the Business-to-Business category at the annual BFA awards”
with WHYSUP. Tezlom's commitment goes beyond mere statements, as confirmed by conversations with franchisees, confirming the company's genuine dedication to excellence. Biannual conferences, accessible to all
franchisees, play a crucial role in fostering a supportive community. For Umar Zaman, Tezlom’s Nottingham franchisee, the flexibility offered by Tezlom aligns seamlessly with family priorities. The family-friendly atmosphere extends to the workplace, where offices are welcoming to children, creating a balanced environment for parental responsibilities. Choosing a franchise is a personal decision, and Tezlom acknowledges the unique motivations of each franchisee. The company facilitates open communication, with Ryan and the franchise team available to discuss options, guide through the process, and ensure continuous support. The consensus among Tezlom franchisees is that the experience is both welcoming and supportive, allowing for individual
growth and a personalised approach to care recruitment. This was reflected in their recent recognition for the 2023 WorkBuzz awards where Tezlom achieved 5-star franchisee satisfaction, the team went on to win Best Franchise in the Business-to- Business category at the BFA conference and annual awards. Lesley Jackson from Tezlom Doncaster emphasizes the network's supportive nature: “It was clear the network supports others and this opportunity to come together is really important.” Raghav Prasad, franchisee for Reading & Oxford, appreciates the new challenges Tezlom has offered, leveraging his customer service background to ensure customer satisfaction. And husband-and-wife team Kevin and Carol Fitzpatrick of Tezlom Scotland had high praise for the regular Tezlom conferences for providing reassurance in his new full-time business endeavour: “As a newcomer to the business (on a full-time basis) it has settled my mind that I have made the right decision.” With Tezlom, the family environment
starts before deciding to sign on the dotted line. If you have any questions about a Tezlom franchise, Ryan and the team are happy to discuss options. They will talk you through the process and ensure you are fully supported every step of the way.
Tezlom Business Development Conference, 2023
TEZLOM Care
tezlomfranchising.com
gemma@tezlom.com 07495 964 675
BUSINESSFRANCHISE.COM 93
Investment level: £20K-£50K
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