BFA FEATURE
Extra Help Lifestyle Franchisor
Extra Help, led by founder Claire Robinson, has transformed from a local initiative in 2010 to a thriving franchise network of 33 in 2022. Specialising in professional, affordable domestic services, the franchise exhibits resilience and adaptability, with a £2,643,000 network turnover and over a 2.5-fold growth.
Amid pandemic challenges, Extra Help nearly doubled in size, increasing franchise profits by an impressive 611% from 2019 to 2020. In 2021-2022, a 15% growth showcased a consolidated and robust network.
With a mission to help the elderly stay in their homes and alleviate daily burdens,
Rise Emerging Franchisor
Rise, founded by Rob Oyston in collaboration with Trevor and Sam Brocklebank, is a success story in the franchising world.
Born out of the challenges posed by COVID-19, Rise aims to enhance people’s lives, particularly those with limited physical abilities, by improving mobility, independence, and overall well-being.
The success of Rise is attributed to its robust foundation for growth and effective risk management. The experienced Rise team adheres to industry best practices, providing outstanding support to franchisees and
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continually enhancing their offerings. Franchisees undergo comprehensive training customised to their individual learning styles, ensuring a confident start to their businesses. Rob actively imparts insights and experiences, playing a key role in the success of new franchisees. Ongoing support is provided through regular meetings, visits, and access to resources, fostering a supportive community.
Rise’s commitment to franchisee success is evident in its performance measurement system, goal-setting practices, and data-driven feedback mechanisms. This approach ensures personalised support for
Extra Help offers entrepreneurial opportunities for franchisees. Complete coverage in Devon, serving every postcode, illustrates the franchise’s impact.
The franchise’s commitment to growth and improvement is evident in recent technological additions, including web chat, ongoing website revamps, and upcoming online booking services. A bespoke CRM system ensures efficient organisation and client data protection.
Extra Help prioritises franchisee support through regular online training, an annual conference, and a weekly ‘power hour.’ The franchise’s dedication is recognised with the 5-star franchisee satisfaction award in 2022 and 2023 and continuous
improvement awards for 2021, 2022, and 2023.
As Extra Help continues its impactful journey, the vision includes expanded reach, innovative changes, and a lasting positive influence on communities across the UK.
each franchisee and facilitates a collaborative learning environment among them.
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