Angel calling N
icky Sealey found the perfect match of values with this carer-centric company. Nicky has been managing director of Visiting Angels
North Shropshire since February 2022.
What drew you to Visiting Angels? I was a registered manager for another care provider and thought that there was still more work to be done. I found Visiting Angels (VA) after researching online, spoke with Dan (Archer, MD of Visiting Angels UK) via email and WhatsApp and arranged to meet at National Office. We had a couple of meetings and scooted around at other franchises and then decided that the carer-centric ethos matched our vision of what we wanted to achieve.
Why the care industry? It’s what I have worked in for the last 15 years, the social care sector needs change and I feel we really can make a difference with our carer-centric approach.
How was training and support, initially and ongoing? Training was thorough and there was a lot to learn even though I already had some knowledge. We have amazing support from Tray, the area manager. She visits us regularly and calls us to see how we are and whether we need anything. She’s amazing, everyone needs a Tray!
How is business so far? We are in our first year of trading, just hitting 300+ hours with 18 carers and 100% retention so we are getting good at being carer centric! We have another four on training
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Nicky Sealey
this week and two that will join us after DBS processing. No two days are the same! It’s fast paced,
there are tears of sadness and joy, a satisfaction I have not known in any other sector.
What are your plans for the future of the business? To grow, to keep doing what we are doing and to keep being carer centric. We will be the employer of choice locally and if the other franchisees are on board too, Visiting Angels will be the employer of choice for the UK without a doubt!
How has your life changed since you launched your Visiting Angels franchise? It just got busier – we moved to a rural part of Shropshire from Essex and are surrounded by beautiful views and a fantastic community – VA gave us the chance to do that, to move on to work for ourselves and create a better environment for everyone!
Would you recommend franchising to others? Any advice?
Think about what you’re doing, think hard, plan for a busy time, it’s not all tea and cake, be prepared to fully invest in and support your team. You will eat, live, breathe and sleep VA – but there’s nothing better or more rewarding!
visitingangelsfranchise.co.uk
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