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CHINA UPDATE


Chinese spend has not been too significant and told delegates during a Q&A session at the China conference that the company was still experiencing high double- digit growth. “If you talk to many of the brands


here, you will discover that they are actually very happy with their sales [with CDFG at least]…Beauty sales have increased more than 30% at our Beijing and Shanghai airport stores in the last three years.” During the latter part of the TFWA


President’s presentation, he said that Chinese outbound travel was continuing to accelerate in 2019. This is even more encouraging


CDFG’s Liquor and Tobacco store at Sanya Airport.


China’s duty free sales reached RMB 39.49bn ($5.9bn) in 2018, according to CDFG’s Chen, which was an increase of 27.3% year-on-year, with offshore duty free shops – such as those in Hainan – becoming increasingly popular among the Chinese.


TRBusiness


economy ticking over’. “The rise in China’s GDP has moderated since then, raising


concerns that progress of only 6.6% in 2018, might be a sign of serious problems,” said Maingreaud. “However, China today is growing


from a much larger base…I think it’s important to keep a sense of proportion…” To bolster his argument, he


pointed out that duty free & travel retail sales in Asia Pacific grew 14.7% in the first nine months of 2018; outpacing global growth of 9.9%. CDFG President, Charles Chen, also believes the slowdown in


Sixty percent of Asian cruisers are from China


The massive potential of the cruise market in Asia Pacific was once again emphasised at the China’s Century Conference in Hainan in March, where it was revealed that 10.4% of the world’s cruise passengers originate from the Asia Pacific region of which 60% are Chinese. However, only 0.2% of China’s 1.4bn


population currently take cruises, highlighting the opportunity for increasing penetration in the region. By 2020, China’s Ministry of Transport


expects the number of Chinese cruise travellers to reach 4.5m. More and more Chinese tourists are


opting to cruise to destinations in Asia, and capacity is growing rapidly to meet the demand. Rajshree Dugar, Associate Director, Corporate Strategy & Business


74 TRBUSINESS


Development Heinemann Asia Pacific Pte Ltd (pictured below) surprised audience members at the recent China’s Century Conference when she revealed that cruise customers have been known to spend up to $10,000 on a single purchase, such as a watch. This should prompt concessionaires to focus


more keenly on the range of fashion, accessories and jewellery products, which are typically more popular on cruises. Higher spend per purchase is driven by the long dwell time in stores which also allows for cross-selling and up-selling opportunities. Dugar pointed out that retailtainment


is crucially important on cruise ships, which is why promotions or new launches are often event-driven. Personalisation and customisation are also important, she said. Concurring with Dugar, MSC Cruises


Head of Retail, Adrian Pittaway – who immediately followed Dugar’s presentation on stage at the China’s Century Conference – was also keen to point out: “Cruise retail is not travel retail. Cruise retail is experience retail.”


MAY 2019


when we know for a fact that Chinese outbound travellers spend more than anyone else, with $257.7bn recorded in 2017, according to figures provided by the World Tourism Organisation. This is almost twice the figure spent by the next highest-spending nationality (American travellers).


Daigou: ‘mixed blessing’ Of course, as Maingreaud conceded, a significant part of overseas spending relates to the Daigou phenomenon of traders buying duty free goods for resale back in China. “This activity is something of a


mixed blessing,” he said. “On the plus side, Daigou has certainly driven sales in some markets, such


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