HELPING THE INDUSTRY GROW - ESTABLISHED 1997 -
MAY 2019
TRBusiness Volume 22, Issue 05 May 2019 Contents
Heinemann begins new era. ........ 22 Gebr. Heinemann celebrates 140 years in 2019, as Max Heinemann takes over as CEO. Luke Barras-Hill reports.
CEETRA to intensify activities ..... 24 The Central & Eastern European Travel Retail Association’s Chairman Patrick Bohl speaks to Luke Barras-Hill about advocacy, representation and raising the organisation’s profile.
Airports to watch ......................... 26 ACI Asia-Pacific’s Patti Chau talks to Luke Barras-Hill about the aviation and commercial landscape in Asia Pacific and the Middle East ahead of key terminal openings in Abu Dhabi and Beijing.
Interview: Alain Maingreaud ....... 29 TFWA President Alain Maingreaud believes the Asia Pacific Exhibition & Conference will continue to go from strength to
SUBSCRIBER ONLY CONTENT strength. Andrew Pentol reports. ASIA PACIFIC REPORT .................33-75
Leading APAC Operators.............. 33 Asia Pacific sales rose by 15% in the first nine months of 2018, comfortably outpacing global growth of +10%. This is despite a number of macroeconomic challenges. Luke Barras-Hill assesses the rapidly changing landscape.
Asian millennials: m1nd-set........ 34 Travellers are more likely to visit a duty free shop and make a purchase than any other nationality, according to Swiss research company m1nd-set. Charlotte Turner presents the top-line insights.
SUBSCRIBER ONLY CONTENT
Lotte’s e-commerce strategy....... 36 Scaling up its e-commerce business is one of Lotte Duty Free’s main goals this year, discovers Luke Barras-Hill.
SUBSCRIBER ONLY CONTENT
Shilla Duty Free’s record sales ..... 41 The Shilla Duty Free generated record sales of $5.3bn in 2018, including $1bn from its overseas business. Andrew Pentol reflects on an exciting year for the company.
MAY 2019
Ever Rich refreshes at Taoyuan.... 56 Ever Rich Duty Free has concentrated heavily on refurbishing its concession space at Taoyuan Terminal 2 (South Wing Area C) since winning the dual Terminal 2 duty free tender last year, learns Luke Barras-Hill.
SUBSCRIBER ONLY CONTENT
Lagardère in China.... 59 The company will grow its presence to 20 Chinese airports by the end of the year, writes Charlotte Turner.
Heinemann’s HK sweet-spot......... 64 The opening of Heinemann Asia Pacific’s Sweet Dreams confectionery stores at HKIA was a signal of intent from the retailer. Andrew Pentol tracks its development in the region.
Asia Airports: Singapore Changi... 67 The new 135,700sq m Jewel Changi Airport complex offers customers an additional 280 shopping and dining options. Andrew Pentol learns more about Jewel and other matters.
SUBSCRIBER ONLY CONTENT ALSO INSIDE
ACI ASIA-PACIFIC | TFWA PRESIDENT ALAIN MAINGREAUD | CHINA DUTY FREE GROUP | DFS | EVER RICH | LAGARDÈRE | CHANGI AIRPORT | ADELAIDE SHINSEGAE | ENTAS | HYUNDAI | INCHEON | PEOPLE NEWS | NOW & THEN
36
CDFG plans new openings.............47 China Duty Free Group is planning a number of new Chinese store openings at airports and downtown. Charlotte Turner reports.
DFS more streamlined in Asia ...... 51 DFS Group has maintained its status as a leading travel retail operator for many years, despite several of its stores being outside the airport arena. Charlotte Turner explains why.
Asia Airports: Adelaide................ 71 Adelaide Airport is looking to take its partnership with Lagardère Travel Retail to the next level after awarding the incumbent a new nine-year contract. Andrew Pentol finds out more.
Adjusting to a new norm in China.. 73 Chinese operators remain optimistic despite concerns that an economic slowdown will impact the DF&TR industry. Charlotte Turner reports.
SOUTH KOREA REPORT ............76-105
Exclusive: Leading APAC Operators 22-page report
Shilla Duty Free reports record $5.3bn in 2018
Innovation and thrill of discovery drives whisk(e)y
Kap Lee
Lotte open to M&A deals as it targets $7.8bn... p36
South Korea aims at $20bn DF&TR sales in 2019
Heinemann hits $4.2bn; future- proofing begins
Beauty in Asia:
Global brands on the rise again
Bold $20bn sales prediction........ 76 Leading Korean duty free operators are predicting sales of $20bn for the entire market in 2019, writes David Hayes.
Lotte targets $7.8bn in 2019......... 79 The Korean heavyweight is targeting sales growth of +15%, or an additional $1bn this year, reports David Hayes.
SUBSCRIBER ONLY CONTENT
Shilla raises its game in Korea ..... 83 The Shilla Duty Free’s domestic duty free revenue grew +38% in 2018, raising sales to $4.3bn. David Hayes reports.
SUBSCRIBER ONLY CONTENT TRBUSINESS 19
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