very enthusiastic, said Gunning. Andreades pointed to Oracle bringing leads to Temenos and also statements in its own collateral about the strength of T24. One reason for the support, he said, was that if Oracle won a deal for its own system, Flexcube, then it would clearly gain the database decision but this was not guaranteed with T24 sales, so there was a good reason to be supportive. Between 50 and 60 per cent of T24 sales were on Oracle by 2010. Flexcube was still the number one competitor, said Andreades, ‘but I-flex was a more important competitor pre-acquisition than post-acquisition’. A lot of emphasis was being placed on the partnership with


Microsoft and there had been an acceleration of adoption of the SQL and Windows version of T24. Reflecting this, Microsoft had set up a T24 competency centre in its UK labs. ‘Microsoft has made a real effort to provide technology, support and expertise,’ Andreades had said at TCF 2010. He pointed out that Temenos was one of only five global partner ISVs and the only one in core banking. The relationship had included Microsoft sharing 1400 named accounts in the banking sector with Temenos. ‘You can run some big banks on Microsoft and T24,’ said Andreades. He pointed to the previous year’s deal from Microsoft advocate, Bank Sinopac, in Taiwan, which had six million customers. In Sinopac’s case, it was claimed that a 50 per cent reduction in hardware and software maintenance costs was achieved by implementing T24 on Microsoft. The combination had also done well in Canada, he pointed out. Temenos was also talking to Microsoft about the possibility of incorporating the latter’s Dynamic CRM offering as a front-end to its own ARC CRM platform. And Temenos was planning to harness Microsoft’s Sharepoint for collaboration capabilities and to provide tighter integration with Office. Temenos was seeing increasing uptake of both the


Microsoft and Oracle versions of T24, said Andreades. At the same time, for IBM, the z Series and DB2 version of T24 could be a ‘very credible upgrade path’ for tier one and two banks with existing mainframe environments. By the 2011 TCF, for the Oracle stack, benchmark results


were released for the Exadata database machine, with Temenos promising to start offering a pre-configured version of T24, as well as the hardware itself to prospects. For Microsoft, Temenos claimed that six customers were now running T24 on the Azure cloud (all microfinance institutions in Mexico), and also demonstrated live its new ARC Mobile offering on a smartphone with the Microsoft operating system, Windows Mobile.


Since then, Temenos has pressed on with Azure so that by May 2013, a number of other customers were live (including a couple in Africa, Renaissance Credit in Nigeria and Fountain Credit Services in Kenya). There were talks of new contracts for this offering now being finalised in Asia, one being Amret Microfinance in Cambodia, although this ultimately went with a traditional in-house IBM AIX and jBase platform, not cloud. It was somewhat confusing that Amret Microfinance took the jBase version of T24 after Temenos’ announcement that it would no longer proactively sell jBase (there were other jBase bids at around this time as well).


538


For IBM, the componentisation of T24, with the release of T24E, was a prominent message. Oracle had ‘essentially abandoned the mainframe strategy’, said Andreades. ‘Maybe as a vendor community over the last ten to 20 years, we haven’t done a great job of addressing the needs of large banks in terms of gradual renewal.’ Such banks were now facing ‘fundamental issues’, but ‘we believe the technology is getting to the point where it starts being credible’. As well as improvements in technology, he felt that allowing a customer to split a large project into separate pieces would encourage banks from a capital expenditure perspective, making the commitment more manageable. Temenos’ relationship with IBM was managed by Bob Berini, who joined Temenos in 2010 having worked at IBM for 30 years. ‘All the other players in the tier one space already had System z offerings, but not in native mode,’ he said. T24E is native in IBM’s Websphere application server. Berini saw latent demand which had been postponed since the banking crisis. Initially signing one or two accounts would be a ‘home run’. Berini left Temenos in December 2012, just two years into the job. There was a tender under way at this time (2010/11)


at BNP Paribas, which was seen within Temenos as one of the largest ever RFPs. The bank was looking for customer account management software, an initial area of focus for componentisation. Temenos was shortlisted with Callataÿ & Wouters, which had an existing relationship with the bank based on Thaler running on the z/OS mainframe, and Infosys. Later in the year, BNP Paribas went with Callataÿ & Wouters (now Sopra).


At the start of 2015, Gunning said Temenos no longer viewed what was T24E as separate, with a standard architecture for the smallest to largest banks.


In January 2015, the non-banking part of the jBase


business was sold by Temenos to US-based cloud computing specialist, Zumasys. By this time, Gunning said that jBase was categorically no longer sold by Temenos with T24 but that it had taken a while to die because sales people kept selling it from time to time because they liked it. This was despite it being removed from Temenos’ price list two years before. Even if Temenos announced it was going to discontinue support for the jBase version, said Gunning, which it hadn’t by the start of 2015, it would still effectively be five years from that date before support for jBase releases would end. By this stage, the breakdown of database usage within the T24 base was roughly 140 with Oracle, 70 with SQL, ten with DB2 and the rest on jBase. As SQL had started three or four years later than Oracle, the figures actually showed the relative popularity of the Microsoft option. All SaaS deals to date were on SQL.


An additional benefit of components will hopefully be the ability to test portions of T24, when there are any bug fixes or other changes, without testing the whole. This would also aid Temenos’ own internal testing and should ease upgrades, said Gunning. AA was ‘built perfectly’ for this sort of scenario, he added.


Universal Banking Systems Market Report | www.ibsintelligence.com


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