and internet access for customers. The internet projects have made use of the web technology delivered with the AS/400/ iSeries over the last few years.


At one point, Fiserv came up with a specific internet banking platform to reside with ICBS. The offering was to be called Alliant FinancialNet and was intended for consumer and small business banking. However, this did not take off. In recent years, Fiserv has offered its own Corillian Online and Voyager solutions. In terms of core technology, ICBS was written in the AS/400-specific RPG language. Fiserv worked a number of years ago on a reengineering of the system to native ILE on the AS/400. In the last few years, there has been a significant technical overhaul. Originally, work was started to put a Java wrapper around the core engine, using Websphere. As a first stage, an XML-based ‘Transaction Manager’ communications layer was promised. Fiserv sought to break up the system into modules and to start to redevelop these so that eventually the entire system would be moved to the new environment. It was stated that Fiserv would go back to the designs and would rewrite rather than port this time around, with the expectation that areas would be reworked where there was scope for improvement. For any system which has grown up over a long period of time, there is bound to be plenty of opportunity to streamline processes. It was stated that the reworked portions would be able to coexist with the existing ICBS to allow a phased uptake. Fiserv gained advice from IBM and from external object experts and, in 2002, started to test the capabilities and performance of the new technology. The speed of the development would be dictated by performance. The Java version was certain to use more of the machine capacity so Fiserv had to be confident that performance was acceptable, said business development director, Peter Keane, in May 2002. The company did not want to unveil an object- oriented system which needed four or five times the machine size, he said. These product plans were ultimately scrapped, and Fiserv adopted a different tack for redevelopment in 2006–2007. It was reasonable to see this as a first step away from the AS/400. In the late 1990s, Fiserv CBS president, Alex Groenendyk, admitted that Fiserv asked each year whether it should stay on IBM’s midrange machine. He felt it was a good, robust platform and had come to provide mainframe- level performance, with impressive increases each year. ICBS benchmarks carried out with IBM in its Rochester labs in the first half of 1999 saw 5.2 million updates in a two hour end-of-day. The trouble was that IBM had done a poor job of raising the profile of the machine, so that the perspective from outside the AS/400 user base tended to be at odds with the experiences of users. ‘So long as we are not dealing with religious zealots, it can be very easily overcome,’ said


Groenendyk.


In fact, Fiserv came up with a Unix version of ICBS for the IBM RS/6000 but this never saw the light of day. It came about through a port in 1997. ‘When we came to launch it, we backed off,’ said Fiserv’s product director, Rick Durrant, in 1999. The fact that it was a pure port meant that there were hits in areas such as scalability, performance, security, and database support. For the systems surrounding ICBS, including CBS Teller and Aperio, Fiserv used Java until 2006, but now uses Microsoft’s .Net. For a while, it adopted IBM’s Websphere EJB server. Back in the first half of 2002, applications under construction were a mortgage origination offering and a customer attraction application. These were part of a project at Portman Building Society. This ran into complications in August 2004. Parts of ICBS were already installed at Portman, for savings products and branch teller support. The mortgage side had gone less smoothly, particularly a front-end development dubbed Flame, which was ultimately canned. In September 2004, Portman clarified its stand on the


whole issue. Portman CIO, Phil McCabe said that ICBS had been implemented over the last couple of years within Portman for investments, the branch network and mortgage services. Merger with Staffordshire Building Society, which was using the Lynx/Attentiv-derived Summit system, brought a rethink. Now, new mortgage business from both Portman and Staffordshire would be booked on the Attentiv back office system, with this being enhanced for new UK regulations. Interestingly, a decision was made that ICBS would actually be the long-term mortgage service platform for the Group and would end up being fed by the Attentiv application and associated point-of-sale front-end. A decision on whether the Attentiv book would be moved to ICBS was yet to be made, according to McCabe. France-based treasury and capital markets (TCM) software


provider Murex utilized Fiserv’s Accurate Reconciliation to integrate with MX.3 platform. Over 45,000 users rely on MX.3 worldwide. MX.3 is Murex’s flagship offering that spans trading and investment management, risk management, collateral and liquidity management, settlement and clearing operations.


Additionally, Fujitsu Frontech North America Inc., a global technology and front-end solutions provider, announced that Fiserv, Inc. signed an agreement that will allow them to integrate Fujitsu’s PalmSecure® biometric technology into the DNA account processing platform from Fiserv. PalmSecure technology enables positive identification of accountholders across multiple delivery channels. The Fiserv integration will initially facilitate the authentication of accountholders in the branch to provide positive identity verification for activities such as withdrawing funds or accessing a safety deposit box.


Universal Banking Systems Market Report | www.ibsintelligence.com 133


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