Although Fiserv’s core banking systems progress to date has been steady rather than spectacular, and its previous attempts to modernise its technology took several years and achieved little, the company looks to now have a sensible strategy in place. It has been putting considerable effort into both technical and company developments over the last few years, and this appears to be paying off. With the launch of the Linux-based version of ICBS, there was finally more platform choice, and this looked as though it might attract a wider range of users. Recent implementations appear to have been successful, and the company’s international presence has been increasing. The 2009 restructuring, towards a much more unified company, looked like a natural progression. For core banking, the supplier and ICBS look to have served most customers well, as reflected in some long and often extended
relationships, such as that with BCP. Another reflection is its extension into countries, such as Greece, where it has built on successful implementations. ICBS, now Signature, does not win large numbers of deals and its iSeries base is not helpful in this context, but there is an interesting suite of offerings around the core and the supplier appears to have a good delivery track-record and a fairly loyal customer base. Moreover, it now has the newer, Windows-based Open Solutions-derived DNA system to push as well on the international stage.
