the ability of the Universe-based Globus to handle its volumes. An evaluation commenced, with Temenos staff on site at the bank, but it came to nothing, seemingly being replaced by a project involving Swiss supplier, TKS-Teknosoft (now part of TCS).


Nevertheless, Temenos pressed on with the migration of Globus. In October 1999, it acquired a US company, jBase Software. Based in Portland, Oregon, jBase


in technology to allow companies to migrate Pick-based applications to Unix and Windows, initially


specialised through a


conversion from Basic to C. It continued to operate as a


separate company after the takeover, while also providing Temenos with enabling technology.


The version of the system running with the jBase database was now to be the standard version of Globus. By mid-2001 it was not yet live but there were a couple of implementations, one of which was at Credit Suisse Private Bank, which had put the Universe version of Globus into a number of sites including Singapore, Hong Kong and the Bahamas, and then took the jBase version for Madrid and Guernsey. An Oracle version was supposedly taken by Kumari Bank and Machhapuchchhre Bank in Nepal, plus a bank in London.


Globus becomes T24


The next step, T24, was a substantial revamp of Globus. The supplier hailed the new version as a non-stop, 24x7 solution which removed the need for end-of-day processing. It was presented to existing Globus users as the logical upgrade path, and would replace Globus as the supplier targetted prospective new clients.


Much of the direction stemmed from a deal at ING in May 2002 and, with a corporate banking slant, it would have seen one version of Globus for Europe, another for Asia and another for the Americas to support all countries except the Netherlands, Belgium and Germany. The project was intended to take four years. Temenos was faced with making Globus more scalable and with solving a number of issues regarding end-of-day performance. T24 was directly derived from Globus and, as such,


represented version 14 of the system, rather than a truly new offering. The architecture was substantially altered, and this was one of the supplier’s arguments for the rebranding. The end-of-day batch process was replaced by a ‘Close of Business’ function, which provides a cut-off point after which all transactions are attributed to the following day. To improve reliability, Temenos sought to shift from a client-server model to an n-tier architecture. Via a browser, it claimed the system could be scaled horizontally, and could support multiple application servers.


All Globus users operating on Universe were expected


to migrate to jBase, and Temenos set a deadline for this of the fourth quarter 2005. Temenos said it would offer the conversion ‘completely free of charge’ to current clients. There was certainly some confusion about which banks had, and had not, signed for T24. However, by mid-2004, Temenos seemed to have sorted out its messages. At this stage, there were three early adopters under implementation from the existing user base – Schroders in Zurich, Hatton National Bank in Sri Lanka, and one other ‘major’ customer.


522


In total, there were apparently 14 T24 implementations under way. General availability had supposedly come in April 2004. The three pilots were moving to the jBase version; of the others, around half had apparently opted for Oracle. In terms of the Oracle version, the turn of events at ING was worrying. By February 2004, it had become clear that the bank’s major implementation had changed in scope, with the emphasis switching to a Singapore hub and replacement of the bank’s old Internet-derived Atlas back office system. As such, the bank was no longer intending to install the system for Western Europe, at least in the short and medium-term. Although this was a blow for Temenos, it remained a substantial project and was still described by the bank as strategic. Despite the change of tack, ING’s general manager for IT at the time, Johan De Meyer, said that the centralised processing functionality promised by Temenos looked to be in place and workable. The bank had decided to go with the jBase version rather than Oracle seemingly due to concerns about the performance of the latter.


At the start of 2005 it was announced that the ING project had been cancelled. The bank proposed to revert to its existing systems. A joint statement cited ‘internal reasons’ for the cancellation of its project; no one from the bank would comment further. Temenos general manager, Jean-Michel Hilsenkopf, said the Oracle version was not an issue, with recent benchmarks having been ‘in line with the requirements of the bank’. At the same time, he admitted that another project, at Barclays Asset Management, was ‘on hold’ – again he blamed a revised strategy by the bank. Generally, banks taking Globus/T24 for new technology platforms, whether database or operating system, had problems. Credit Suisse, MKB in Hungary and Bank Thai had issues and this meant others were reluctant to take new components being promised within T24. MKB’s deputy chief executive, Csilla Bolla, believed that the theory behind T24 was


Universal Banking Systems Market Report | www.ibsintelligence.com


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