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1 AMERICAN EXPRESS GLOBAL BUSINESS TRAVEL


5 Churchill Place, Canary Wharf, London E14 5HU • 020 7456 7483 amexglobalbusinesstravel.com/uk/ contactmeuk@amexgbt.com Twitter: @amexgbt


UK business travel gross sales 2018 £1,900m* *BBT estimate


KEY PEOPLE James Stevenson VP and GM, UK Jennifer Charlton VP, global supplier relations, EMEA Johan Persson Director of UK client management Stephen Woodward Director of UK sales Richard Stabbins VP, traveller care, UK


MAIN INDUSTRY SECTORS OF CLIENTS Technology and communications, professional services, financial services, manufacturing, pharmaceutical and healthcare, government, retail, utilities, energy, mining and marine services.


SERVICES OFFERED IN ADDITION TO BUSINESS TRAVEL Consulting services, end-to-end meetings & events services, including sourcing, planning, production, contract negotiations, budgeting, expense management, reporting and benchmarking.


LOCATIONS AND NETWORKs EMEA/UK headquarters in Canary Wharf. Operates offices and/or partner agreements in more than 140 countries. Headquartered in New Jersey, US. GTMC, GBTA, ITM and ACTE.


UK FULL-TIME EQUIVALENT STAFF 1,900 AVERAGE LENGTH OF SERVICE 11 years


GDS AND TECHNOLOGY Amadeus, Sabre and Travelport. Air Re-shop Expert, AirTrack Expert, Amex GBT Mobile, Peer Travel Insights benchmarking, Connect Portal, Expert Approval, Expert Auditor, Expert Care travel disruption management, Hotel Re-Shop Expert, Insights reporting, Premier Insights data visualization, KDS


Neo online booking tool, Virtual Payment Expert, Trip Recommender, Ground Transport booking tool (Mozio), GBT proprietary Core Technology Platform, including Connect Profile profile system, Global Trip Record trip container with agent search, Supply Management Platform to integrate and display new content sources, big data and analytics platform.


BIGGEST INNOVATIONS IN 2018 Acquired Hogg Robinson Group. Unveiled a multi- channel ground transportation platform that gives travel managers and travellers expanded flexibility, choice and control. Partnered with Lola.com to simplify and accelerate the corporate travel management experience for emerging companies.


TMC DESCRIPTION American Express Global Business Travel (GBT) is the world’s leading business partner for managed travel. We help companies and their employees prosper by making sure travellers are present where and when it matters. We keep global business moving with the powerful backing of 17,400 travel professionals in more than 140 countries. Companies of all sizes, and in all places, rely on GBT to provide travel management services, organise meetings and events, and deliver business travel consulting.


SALES: £1,900m (BBT estimate)


James Stevenson


AMERICAN EXPRESS GLOBAL BUSINESS TRAVEL (GBT) IS THE


WORLD’S LEADING BUSINESS PARTNER FOR MANAGED TRAVEL


buyingbusinesstravel.com


2019


MAY/JUNE


93


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