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#98


MAY/JUNE 2019


FOR COMPANY TRAVE L & MEE TINGS BUYE RS BUYINGBUSINE S S TR AVEL .COM


WE L COME


The essential annual guide to the UK’s top travel management companies


FUTURE PROOF Now is the time to prepare your business for Generation Z travellers


001 BBT Covers MAY JUNE 19 final.indd 1


OK COMPUTER Sort fact from fiction with our in-depth investigation into artificial intelligence


LEARNING CURVE BBT Roundtable tackles business travel’s low profile in colleges and universities


23/04/2019 16:39 MAY/JUNE 2019


EDITOR Matthew Parsons DIGITAL EDITOR Molly Dyson EXECUTIVE EDITOR Bob Papworth MANAGING EDITOR Mike Toynbee ART DIRECTOR Annie Harris DESIGNER Nina Christopher SUB EDITOR Mary Cooch CONTRIBUTORS Craig Chambers, Catherine Chetwynd, Mark Chillingworth, Amon Cohen, Scott Davies, Mark Frary, Anthea Gerrie, Rob Gill, Melissa Hobson, Gareth Morgan, Bob Papworth, Adrian Parkes, Dave Richardson, Ian Skuse, Stephanie Smook, Megan Tatum, Ben Walsh HEAD OF EVENTS Emma Gordon MARKETING AND CIRCULATION Kirsty Clark PRODUCTION MANAGER Jamie Halling PUBLISHER Chris Mihalop EDITORIAL DIRECTOR Tom Otley MANAGING DIRECTOR Julian Gregory EDITORIAL TEL +44 (0)20 7821 2715 EMAIL editor@buyingbusinesstravel.com ADVERTISING Tel +44 (0)20 7821 2733 EMAIL sales@buyingbusinesstravel.com SUBSCRIPTIONS EMAIL subscriptions@ buyingbusinesstravel.com


Time to raise our profile


Buying Business Travel is published by Panacea Publishing International Ltd, 41-43 Maddox Street, London W1S 2PD


P


© 2019 Panacea Publishing International Ltd. The magazine is entirely independent of all commercial interests within the travel industry. Unsolicited manuscripts will not be accepted for publication. The opinions expressed by contributors are not necessarily those of the publishers who cannot accept responsibility for any errors or omissions. ISSN 2041-4242 buyingbusinesstravel.com


eople tend to fall into business travel, said an attendee at our first BBT Roundtable (p80-84), where we explored perceptions of our sector in academia. At college and university levels, career pathways veer to the leisure side of travel, tourism and hospitality. Cabin crew, repping and hotel jobs take the lion’s share of work placements. Yet once people “fall” into business travel, they stick around. And, as this is a people business, moving between sectors, as well as between buyer, supplier and agency roles, is fluid to say the least. Everyone in our industry invests in conferences and events; perhaps it’s time we channelled some of this energy into visiting colleges and universities to recruit students into business travel.


MONEY TALKS Another exciting avenue for graduates is the payments sector, touched upon at the roundtable. Check out this issue’s Corporate Cards and Payments 2019 supplement, produced in association with Visa, for a round-up of the latest trends and emerging technologies. There are some major changes on the way.


DIGITAL MAKEOVER Speaking of change, the BBT website is being updated with a revamped platform packed with new features that will make interacting with us, and fellow readers, a lot easier. Find out more on p6-7, and take a look – as always, we welcome your feedback.


@BBT_online /groups/3209937


Matthew Parsons, BBT Editor


CONTRIBUTORS


MARK CHILLINGWORTH Mark has been observing, speaking and writing about CIO/CTO community events and creating podcasts for over a decade. He is also an advisor at the University of Sussex, driving a transformation in the use of technology in higher education.


buyingbusinesstravel.com


BEN WALSH Ben has been covering travel, film and music for two decades, and writing for the Independent, the Evening Standard and the i newspaper, among other titles, on everything from Kalimpong in India, Asheville in North Carolina to Jackson Browne and Carly Simon.


MEGAN TATUM Megan is a business journalist specialising in sustainability, ethics and diversity. She oversees features for The Grocer magazine, covering subjects from health to policy to marketing. She also manages the highly successful Waste Not Want Not campaign.


2019 MAY/JUNE 3


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