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50 LEADING TMCs


2018 IN NUMBERS Rank TMC


1 American Express Global Business Travel 2 CWT


3 FCM Travel Solutions 4 BCD Travel


5 Corporate Travel Management 6 Capita Travel and Events 7 EGENCIA


8 Travel Leaders Group 9 Reed & Mackay 10 Clarity 11 ATPI


12 UNIGLOBE (British Isles) 13 Click Travel 14 TAG


15 Travel and Transport Statesman 16 Gray Dawes Group


17 Travel Counsellors for Business 18 Key Travel


19 Business Travel Direct 20 Wings Travel Management 21= Diversity Travel


21= Selective Travel Management 23 Inntel


24 Cresta World Travel 25 Amber Road 26 QCTM


27 Access Bookings 28 Ian Allan Travel


29 Clyde Travel Management 30 Eton Travel Group 31 Omega World Travel 32 Traveleads


33 Wayte Travel Management 34 Trailfinders


35 Meon Valley Travel 36 Blue Cube Travel 37 Norad Travel Group 38 arrangeMY 39 Fello


40 Applehouse Travel 41 Wexas


42 Global Travel Management 43 Good Travel Management 44 Midas Travel Management 45 Hotel and Travel Solutions 46 Stewart Travel Management 47 Review Travel 48 Harridge Group


49 Horncastle Executive Travel 50 West End Travel


92 MAY/JUNE 2019


2018 total UK sales


£1,900m1 £1,260m £823.8m £674m £618m £580m


£571.4m3 £551m4 £480m £446m £372m £255m £245m


£201.1m5 £176.2m £175m


£154.6m £150m £130m £103m £82.9m £82.9m £82.1m £78.7m £72m £52m


£48.5m8 £46.9m £44.1m £43m


£39.5m £39m


£38.6m £36.6m8 £35m


£34.6m £34.5m £32m


£29.9m £29.8m £29.8m £24.9m £22.2m £20.5m £16.1m8 £15.6m £15.1m


£14.5m8 £13.3m £12.8m


2017 total UK sales


£1,039m2 £1,227m £727.8m £636m £564m £570m £500m3 £515m4 £274m £432m £335m £220m £205m


£170.6m5 £156.7m £109m £135m £128m £122m £100m £70.2m £58.7m £77.7m £63.8m £72m6 £50m7 –


£49.3m £43m


£43.3m £38m


£37.9m £34.5m –


£40m


£34.5m £33.8m £26m


£25.5m £29.6m £29.7m £19.8m £20m £18m –


£14m


£15.2m –


£13.1m £12.8m


Number of transactions


– –


2,140,889


4,500,000 4,075,000 – – –


1,993,986 – –


2,128,135 409,862 –


475,000 138,000 472,217 405,150 128,087 234,986 193,000 409,995 119,211 –


85,000 –


178,174 125,000 122,396 165,000 134,000 –


12,244 90,000 39,606 110,204 97,925 29,823 63,673 55,465 40,362 58,000 – –


73,000 119,260 44,098 38,000 31,800


Average transaction value


– –


£384.81 –


£137.33 £142.33 – – –


£223.67 – –


£115.12


£490.55 –


£368.42 £1,120.07 £317.65 £320.87 £804.14 £352.79 £429.53 £200.37 £660.12 –


£611.76 –


£263.50 £352.45 £351.32 £239.39 £291.04 –


£2,990.33 £388.89 £874.32 £312.84 £326.78


£1,003.22 £468.49 £537.28 £616.92 £383.14 – –


£214.25 £126.61 £328.81 £350


£400.94


Transactions handled online


– –


46% 55% 92% 80%


90%+ 20% –


65% – –


97% 5%


52.2% 55% –


64% 47% 12% –


24% –


20% 30% 10% –


41% 2%


50% 71% 24% 0% 0%


38% 10% 10% 32% 25% 17% 18% 15% 30% 8%


22% 15% 29% 0%


1.5% 0%


Number of UK staff (full-time equivalent)


1,900 1,075 843


1,026 470 675 480


1,200 8369 555 375 –


212 307 155 223 380 370 167 75


167 112


140 70


125 90 174 81 75 85 27 67 44


1,100 62 41


54 58 41


40 51


42 46 28 25 26 28 20 33 18


Avg length of service/industry exp (years)


11/-


10.1/15.1 9/14


10.5/13.4 6/14


10.5/14 8/10+ 6/10+ 14/18 9/12


8.5/12.5 –


6.7/11.7 7/12


13.5/15 13/18 6/25 5.8/8 14/18 15/18


2.7/10.2 7/11


11/17 14/15 3/16 7/15 -


7.25/16 9/16


14/19 12/16 12/18 10/15 -/10


10/14 8/15 8/21


10/12 7/18


7.5/12 11/24 9/13 11/17 8/17


7/12.5 6/14 16/-


10/12 11/23


23/26 buyingbusinesstravel.com


1 BBT estimate based on industry research, company pronouncements and Companies House data. Includes consolidated HRG. 2 BBT estimate based on industry research, company pronouncements and Companies House data. Does not include consolidated HRG. 3 BBT estimate based on industry research, company pronouncements and Companies House data. 4 Includes ALTOUR, Barrhead Travel, Colletts Travel, protravel, Tzell UK 5 The Appointment Group in 2017. Includes overseas international revenue for UK consolidated business. 6 CTI in 2017 7 CJL Travel in 2017 8 Did not take part in 2017 survey 9 Number of staff globally – TMC did not provide information


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