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50 LEADING TMCs


12 UNIGLOBE (BRITISH ISLES)


Gresham House, 24 Holborn Viaduct, London EC1A 2BN • 020 7332 0313 uniglobetravelbi.co.ukregion@uniglobetravelbi.co.uk Twitter: @UniglobeUK_EMEA


UK BUSINESS TRAVEL GROSS SALES 2018 £255m


KEY PEOPLE Patrick Hooft President British Isles Derek Hearl-Maunder President EMEA Richard Moore Director of operations David Jackson Commercial director Cristina Bartolome Busto Air product manager


MAIN INDUSTRY SECTORS OF CLIENTS Pharma, energy (oil and gas), technology, manufacturing.


SERVICES OFFERED IN ADDITION TO BUSINESS TRAVEL Trade missions, MICE


NUMBER OF TRANSACTIONS IN 2018 495,000


TRANSACTIONS HANDLED ONLINE 15% Air 75% • Hotel 10% • Rail 5% • Car 5% • MICE 2% • Other 3%


LOCATIONS AND NETWORKS 38 UK locations. 700 offices and branches globally.


TECHNOLOGY OFFERING Self-booking tool (Amadeus cytric, Traveldoo, SABS and Concur), M-Power app (Amadeus), reporting (IBank and Travelogix), expense management (cytric Expense and Concur).


SALES: £255m


13 CLICK TRAVEL


Alpha Tower, Suffolk Street, Queensway, Birmingham B1 1TT • 0121 275 4916 clicktravel.com • hello@clicktravel.com Twitter: @ClickTravel


UK BUSINESS TRAVEL GROSS SALES 2018 £245m NEW BUSINESS 2018 £41m


KEY PEOPLE James McLean Co-founder and chief financial officer Jill Palmer Chief executive Chris Vince Director of operations Vicki Williams Director of sales & implementation


MAIN INDUSTRY SECTORS OF CLIENTS Retail, construction, utilities, charity, public sector, healthcare, hospitality, professional services, technology.


SERVICES OFFERED IN ADDITION TO BUSINESS TRAVEL Dedicated MICE team.


NUMBER OF TRANSACTIONS IN 2018 2,128,135


TRANSACTIONS HANDLED ONLINE 97% Air 20% • Hotel 34% • Rail 36% • Car 1% • MICE 8% • Other 1%


LOCATIONS AND NETWORKS Birmingham. Advantage Focus Partnership. UK FULL-TIME EQUIVALENT STAFF 212 AVERAGE LENGTH OF SERVICE 6.7 years AVERAGE INDUSTRY EXPERIENCE 11.7 years


GDS AND TECHNOLOGY Travelport. Award-winning self-booking platform (proprietary), Galileo (Travelport), On-demand MI, mobile apps, traveller tracking and alerts, NDC & direct connections (including Lufthansa, BA, AA, easyJet, Premier Inn), bespoke travel policy and approval controls, online & in-app chat with AI travel assistant.


BIGGEST INNOVATION IN 2018 A 100% retention of all customers migrated over to the latest version of its booking platform, which has seen a 130% increase in NPS scores. Won two industry awards across the same timeframe including Best Self-Booking Tool at the Business Travel Awards 2019.


SALES: £245m


Travel buyingbusinesstravel.com 2019 MAY/JUNE 103


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