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THE AVERAGE TMC


THE TOP 50 TMCS IN OUR 2018 SURVEY have combined business travel sales of £11 billion, up from £10.3 billion in 2017. This equates to an average of £220.7m, up 6.5 per cent from £207.3m last year. The average TMC handled 544,904 transactions, compared with 484,189 in


2017, at an average transaction value of £406.63. Around 32 per cent of those transactions were online. Note that figures do not add up to full sales figures because not all TMCs provided the relevant information. The average TMC employed 292 full-time equivalent staff, an increase of 37


on 2017. NEW BUSINESS


EACH YEAR, WE ASK OUR TMCs to quantify their new business signed for the past 12 months. This chart looks at who has grown the fastest in terms of total new business signed as well as relative to total sales (the fast track). It is important to note that new business signed in a year may not start trading until the following year so any comparisons should be made with caution. (Note that some TMCs also do not supply their new business figure.) Corporate Travel Management (CTM) again enjoyed a healthy year. The company has continued on its acquisition streak, although beyond the UK following the Redfern purchase. It is highly geared for growth and its latest strategy seeks organic growth of 10 per cent per annum. The two major players in the not-for-profit and charity sectors – Key Travel


and Diversity Travel – have both enjoyed a good year. They have both won additional business for their specialised offerings for the sector.


1


RANK TOTAL NEW BUSINESS WON FCM Travel Solutions


2 3 4 5 6 7


8 9


10


Corporate Travel Management Clarity


Reed & Mackay Click Travel Key Travel TAG


Diversity Travel Gray Dawes Group


Travel Counsellors for Business buyingbusinesstravel.com


FAST TRACK Diversity Travel


Corporate Travel Management Good Travel Management FCM Travel Solutions arrangeMY


Ian Allan Travel Key Travel


Meon Valley Travel Click Travel Fello


OUR METHODOLOGY


THE ANNUAL BBT Leading 50 Travel Management Companies supplement is compiled from information supplied from Britain’s TMCs during a two-month period in February and March each year. The information is gathered through a comprehensive questionnaire that BBT reviews each year for relevance.


The survey includes questions on financial


performance and transactions, and we are very grateful to TMCs for providing the information that is vital for creating this ranking table. Some TMCs are unwilling to supply answers to every question for this supplement, including the key financial statistics that we use to rank TMCs. A few years ago we took the decision to include all of the major TMCs in this ranking, regardless of whether they supplied the necessary information. This means that for a small handful of TMCs, we have to make estimates of certain key figures, notably the gross sales figure, rather like the compilers of the Sunday Times Rich List do. Where we have estimated figures, these are clearly marked. We make these estimates as rigorous as


possible. This involves looking at Companies House accounts, analysing air spend figures from IATA’s Billing and Settlement Plan, and taking note of public statements about changes in client spend and turnover. We believe that the figures we use reflect the state of the market.


nBBT would also like to mention the TMCs that fell just outside the top 50 this year. Companies vying for a place in the 2020 ranking are Sunways Business Travel (£12m), Omega Business Travel (£11.3m), ACE Travel Management (£7.8m) and Flightline Travel Management (£7.2m).


2019 MAY/JUNE 89


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