DATABANK


COMPILED BY MOLLY DYSON


TRAVELLERS FEMALE A survey of European business travellers


found women are more concerned for their safety when using a taxi or ride-sharing car than their male counterparts


Travellers are concerned when: Using a ride-


sharing service


Using a taxi


38% 31 36%% $3.1 billion


the amount Uber will pay to buy its Dubai- based rival Careem


SOURCE: UBER SOURCE: MARKETSANDMARKETS LOOKING AHEAD


More than two-thirds of travel buyers surveyed at the GBTA Conference in Berlin said they do not have sufficient visibility into ground transport costs from travellers’ trips. Furthermore:


SOURCE: KDS, 2018 38 MAY/JUNE 2019 95% believe having


visibility into the total cost of a trip would be beneficial


22% SOURCE: CWT


SHIFTING GEARS


The use of ride-hailing services in the US has grown more than 60% in the past four years, while taxis and rental cars have seen a rapid decline


RIDE-HAILING RENTAL CARS TAXI


Q1 2014 Q1 2016 Q1 2018 8%


55% 37%


46% 40% 14%


SOURCE: CERTIFY Q1 2018 SPENDSMART REPORT


71% 23% 6%


Uber accounted for 11% of 50 million expenses processed by Certify in North America in 2018


SOURCE: CERTIFY


the predicted value of the global ride-sharing market by 2025


$218 54%


would prefer their travellers to book ground transportation through the same online


booking and payment process as other travel options


buyingbusinesstravel.com


billion


31%


are not satisfied with the usability of online tools


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