DIGITAL ☛ WEB VERSION: Click Here


• Improving customer service through AI services like chatbots (57 per cent) – to further engage with customers at home


• Selling directly to consumers via their websites for the first time (29 per cent) – helping engage customers directly and build brand loyalty


Sitecore commissioned this research to help marketers who are fighting to survive and thrive post-pandemic. Sitecore technology accelerates the path to purchase and improves overall experience, while enabling marketers to truly understand their customers and build strong relationships through personalised digital experiences.


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When you are looking for the very best in IT people at all levels Be sure to make us your first port of call


* professional * agile * connected * thorough * service * results expertregister@directcommerce.biz homeofdirectcommerce.com/jobs


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