C OMMENT & OPINION STICKING TO THE PLAN Peter Hindle MBE, chairman of the Builders Merchants Federation
One of my key roles as BMF chairman is to help shape our strategic plan and then to en- sure that it is implemented. I believe we have a good strategy in place and have introduced a number of ex- cellent initiatives that clearly also have a duty to pose the that means measuring per- formance against a number of KPIs.
like me who has spent a lifetime in business a trade association can seem a strange beast. Its purpose is means that one of the main KPIs of the business world is so for each activity we have does good look like”? I also have to consider the same to everyone. The purpose of a trade associa- tion is to serve its members but if those members are quite diverse – and the BMF is a broad church – we know we have to satisfy many dif- ferent requirements. It’s a truism that you can’t please all of the people all of the need to engage most of our members most of the time. To help us get to know all of our members better we comes on stream later this - gage more fully with every member.
It should also help us to form a better understand- ing not only of what they also what they want from – which is what the BMF aspires to.
Member engagement stands at number one on so I would also like to invite
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members to write to me personally with their views. I’d like to hear what you but even more importantly I want to know what you think we could do better. To start that conversation I’d like to throw in a couple of discussion points. I want to see members attending the regional meet- etc. that the BMF runs on their behalf. If you have tell me why you value them. do we offer the right balance and networking? And if you haven’t yet attended any understand why that is. To make it easier for mem- bers to travel to meetings currently opening BMF Re- gional Centres of Excellence around the country. We have been extremely fortu- nate that a dozen members have already agreed to open their facilities to host BMF
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Member
engagement stands at number one on my key criteria of success, so I would like to invite members to write to me personally with their views. I’d like to know what you think we are doing well, but, more importantly, what you think we could do better.”
but we are still looking at ways to ensure that these excellent facilities are put to I would like your views on who should take responsibil- ity for arranging and running those events. Do you think that that the Regional Chair- men and other members in each area should drive the would your prefer the BMF’s own Regional Managers and what is required?
great many other ways in which the BMF works to support members and I’d like to hear your views on those too.
The BMF is your trade as- sociation and I want to see it deliver value to all members. Please help us to understand working together we can make your BMF work for you.
Contact Peter at:
peter.hindle@bmf.org.uk April 2017 BMJ
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