Special Feature
that in my second career I wanted a degree of control, I had no desire to be locked into a nine-to-five office job. Running my own business was, therefore, the obvious answer and, without having any previous experience in this field, franchising ticked all the boxes.
Why did Caremark appeal to you? Prior to leaving the army I was a volunteer with a national organisation supporting people in crisis and I found this hugely fulfilling. Having a second career in domiciliary care – providing care and support for vulnerable members of our community in their own homes – was a natural route to follow. After carrying out my research, Caremark was the first business that I visited, where I was provided with my first introduction to domiciliary care. I was immediately taken by their professional, patient and informative approach. Although other care providers demonstrated impressive qualities, it ultimately proved an easy decision to opt for Caremark.
Caremark Calum Gray
After performing the role of bandmaster and director of music in the army for 20 years, Calum took on the Caremark franchise for Winchester and Eastleigh.
“Domiciliary care is a people business and many of the skills I developed in the army are called upon on a daily basis, such as communication and organisation”
After leaving the army, why did you decide to go into franchising? At the age of 16 I enlisted in the army as a musician. I had no long-term plans to remain in uniform but, as things transpired, my military career lasted 33 years. The last 20 years of my army career was spent as a bandmaster, then director of music. I knew
How do the skills you acquired in the army help towards running your own franchise? Domiciliary care is a people business and many of the skills I developed in the army are called upon on a daily basis, such as my communication and organisation skills. There is no shortage of challenges, whether it’s developing the office team, recruiting and training new carers, or marketing and growing the business, there is always something.
Was it the right decision to move into franchising?
Having spent so many years in uniform, often wondering how my post-military life would unfold, I consider myself very lucky to have such a rewarding second career. There is nothing to be lost and potentially much to be gained from contacting head office. Caremark continues to grow and I am delighted to be playing my part.
February 2017 |
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