Inside Story
working my own hours, having a good work-life balance, reaping the rewards of working hard and calling the shots were all things that really spoke to me.
How did you hear about Express Business Group?
I went to a franchise exhibition at the NEC in Birmingham a couple of years ago, as I was interested in looking into franchises; I wanted to know what opportunities were available. Afterwards, I decided that I wanted to take that next step and work for myself. I did an internet search of UK franchises and I came across a cleaning company that looked great. When I went for an open day with them I realised that this wasn’t something I wanted to do forever. I then looked at another pickup and delivery company; the van looked brilliant but there were numerous extra costs and expensive hidden fees.
I actually came across Express through Facebook. I checked out the website and had a meeting with multi-master franchisor, Adam Murphy, in late April. I knew straight away that I wanted to go with Express. When funds became available in October, I signed.
Why did you choose to join Express? Rather than just running a business, Express feels like a family to me. It’s made up of a support team rather than bosses, and the competitive price made a huge
diff erence to my decision. I liked the way Express did business and the franchise model Express uses makes sense to me.
What service interested you the most? First, I looked at pest control and I’m still interested in starting this division later down the line.
I chose pickup and delivery as I
already had experience in the fi eld and I know the roads extremely well. I’m defi nitely an expert when it comes to navigating my way around!
“Finding out about how the business runs was really inspiring. I was really happy to see just how much of a family the whole team is”
How long have you been with Express? I’ve been with Express for four weeks now, and I’m starting to get the hang of it. Prospecting is a great tool to use for attracting business and I’m not scared of knocking on doors and getting out there approaching people.
Many years ago I used to work selling gourmet groceries from a van, and every day I would knock on the doors of locals
asking if they wanted any fresh produce. Not every person is going to say yes, but in one case a lady agreed on the 14th time of asking and she became a regular client.
How has your experience been so far? Brilliant! The training in Australia was fantastic. I got to see two of the Australian offi ces, and I met with international training support manager, Kym Krey, and international director, Rod Wakefi eld.
Meeting the whole team and fi nding out about how the business runs was really inspiring. I was really happy to see just how much of a family the whole team is. In the last month I’ve learnt how to run my own business, from invoicing to record keeping and quoting.
I especially enjoyed the personal selling basics workshop run by founder and international franchise director, Reece Arcon, in Warrington in October of this year, where I learnt skills on eff ective prospecting. It’s great getting together to discuss ideas and listen to the leaders in the business.
Express Business Group Business and home services
www.expressbusinessgroup.com
info@expressbusinessgroup.co.uk 0800 808 7777
February 2017 |
BusinessFranchise.com | 141
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144
