21 ALTOUR
1st floor, Eastcheap Court, 11 Philpot Lane, London EC3M 8BA • 020 3819 5000
altour.com
contactus@altour.com Twitter: @altour
UK business travel gross sales 2015 £106,303,639
New business 2015 £5.5m
Key personnel Mark Wilson General manager Nigel Parkinson SVP global development Barry Baty Director Maria Baty Director David Mason Director of sales
Main industry sectors of clients Finance, management consulting, publishing, law, offshore and marine, manufacturing, fashion, media and entertainment.
Services offered in addition to business travel Private air charter (AltourAir), MICE, technology consulting (AltourTech), incentive travel, merchandising and rewards, currency exchange and humanitarian travel.
Number of transactions in 2015 403,729 Air 30% • Hotel 22% • Rail 21% • Car 3% MICE 2% • Other 22%
Transactions handled online 44%
Locations and networks Monument and Farringdon (London), Reading, Oxford (implant) and 57 offices worldwide. Radius, GTMC and Advantage.
UK full-time equivalent staff 119 Average length of service 7 years Average industry experience More than 8 years
Technology offering Sabre. Online booking (GetThere, AeTM, Concur, SwiftTrip), MI (Cornerstone, Prime Analytics, iBank) and web portal (ThePortal).
Biggest innovation in 2015 The Altour Goes Green initiative, supporting charitable organisations working to combat climate change and improve the environment. As part of a sustainable development effort in Africa, and in recognition of the miles flown by its clients, Altour has contributed funds to the Green Belt Foundation to plant a small forest.
Agency description With more than US$2.5 billion in worldwide sales, Altour is one of the largest travel agencies in the world. It was founded in 1991 by seasoned industry leader Alexandre Chemla.
Locations and networks Uxbridge, Oxford, Fareham and London. WIN, Advantage Corporate Premium and GTMC.
UK full-time equivalent staff 122 Average length of service 11 years Average industry experience 15 years
Technology offering Sabre, Amadeus, Travelport. Concur Travel and Concur Expense (UK preferred partner), Concur TripLink, SABS Corporate, AeTM, TripBam hotel-rate audit tool, Smart Booker (inhouse portal technology), Smart Tracker tracking and communication tool (Concur), Smart Buyer RFP and venue and events finding tool (ABC), Conferma, Trainline, Evolvi and Ibank.
Biggest innovation in 2015 Implementing TripBam, a tool that checks hotel rates up to the point of arrival and identifies cheaper options.
Agency description This award-winning TMC, part of the Ickenham Travel Group, launched as Ickenham Business Travel in 1975 and, 20 years later, rebranded as Business Travel Direct. At the end of 2015 it acquired Amity World Travel. It claims to bring a “fresh proposition into the traditional TMC marketplace”.
Key personnel Julie Oliver Managing director Peter Reglar CEO Vanessa Bailey Partnership director Adrian Williams
Partnership and marketing director Andy Pay Operations director
Main industry sectors of clients SMEs to FTSE 250 companies, marine, services, security, multnationals, education and medical.
Services offered in addition to business travel Marine, consultancy, conference and event, venue finding, online hotel RFP management, risk-management planning, VIP, group travel and corporate leisure.
Number of transactions in 2015 280,000 Air 51% • Hotel 36% • Rail 6% • Car 2% MICE 2% • Other 3%
Transactions handled online 39%
Locations and networks Manchester, Bristol, Hull, Leeds, Liverpool and London. Lead agent in TWIN Global Alliance, which covers 56 countries. GTMC.
UK full-time equivalent staff 145 Average length of service 5.6 years Average industry experience 15 years
Technology offering Sabre. Concur (UK preferred partner), Sherpa (CTI’s own developed booking tool), Trainline, traveller tracking and global MI collection.
Biggest innovation in 2015 The evolution from a TMC into a travel partnership company, introducing partnerships with organisations such as Maiden Voyage, private jet charter company Victor and Air Refund.
Agency description CTI was formed in 2013 when TD Travel acquired hotel booking agent Hotelscene. The company has specialist marine and sports travel divisions. CTI says it “rejects the philosophy of call centres and process-orientated approaches”.
Key personnel Clive Wratten Chief executive officer Vicky Godliman Finance director Ian White Value innovation partner Mike Jones Director of sales Melanie Quinn Director of client management
Main industry sectors of clients Telecoms, manufacturing, retail, fashion, IT, legal, marine, engineering, and oil and gas.
Services offered in addition to business travel Meetings and events, group travel, air delay refunds, private business jets, female business traveller safety programme, sports travel and consultancy services.
Number of transactions in 2015 430,000 Air 40% • Hotel 40% • Rail 10% • Car 3% MICE 5% • Other 2%
Transactions handled online 37%
SALES: £106.3m
22
SALES: £85m
BUSINESS TRAVEL DIRECT
6th floor, Armstrong House, 38 Market Square, Uxbridge UB8 1NG • 01895 450701
businesstraveldirect.co.uk info@businesstraveldirect.co.uk Twitter: @biztraveldirect
UK business travel gross sales 2015 £85m New business 2015 £4.5m
23 CTI
7th floor, 111 Piccadilly, Manchester M1 2HY 0333 444 1284
cti.co.uk
sales@cti.co.uk Twitter: @_businesstravel
UK business travel gross sales 2015 £84m New business 2015 £10.5m
SALES: £84m
Trusted Travel Partner
BUYINGBUSINESSTRAVEL.COM
BBT MAY/JUNE 2016 83
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