ADVERTISEMENT FEATURE
HOW SAFE DO YOUR TRAVELLERS FEEL?
errorism, social unrest, the refugee crisis, hijacking and flight disasters have grabbed the headlines over the past six
months; reinforcing the onus of duty of care to staff by companies. With news bulletins reporting desperate searches for missing people, each atrocity has highlighted the importance of knowing your travellers’ location. A BTN Survey (March 2016) revealed that 49% of travellers feel less safe on business trips than they did 12 months ago and 94% would opt in for GPS tracking of their mobile device if traveling to a high-risk market.
TRUSTED TRAVEL FOR HIGH RISK DESTINATIONS & EMERGING MARKETS
Wings Travel Management has carved a niche as a trusted travel provider for corporates travelling to high risk destinations and unpredictable emerging markets, particularly in the energy, construction and financial services sectors, where travel is an integral part of their business. The company’s global reach spans North America, South America, UK/ Europe, Africa and the Middle East, where the travel and logistics company has fully owned and controlled operations in all these regions – a critical point of difference to competitors.
“Most other TMCs do not own their own operations in high risk markets such as Nigeria and Angola; they use partner agencies or franchisees. But the difference at Wings is that we own and manage all of our global operations,” explains Paul East, chief operating officer, UK/Europe
& Americas, Wings Travel Management. “This means that our clients not only benefit from consistent technology and servicing across our standardised global operational platform, but in times of emergency, our teams can access travel records regardless of where or when the reservation was made and provide support immediately.” Wings operates its own global emergency centre, Wings24®
staffed by
specialists trained to handle urgent travel requests any time of the day or night. Wings is also launching a new mobile app tailored for travellers on the move which gives them travel risk alerts specific to their trip, as well as real-time itinerary and flight status updates as the app is integrated with Wings’ global technology platform.
INTELLIGENT DATA. INTELLIGENT DECISIONS.
In addition, Wings’ business intelligence tool goData®
gives clients direct access to
all their travel analytics and savings, as well as incident management and interactive traveller tracking functionality. The latter features interactive country maps showing travellers by location on any given date, plus interactive airport maps indicating travellers in transit.
Wings has fully owned operations in high risk markets like Nigeria and Angola, whereas most other TMCs use partner agencies or franchisees.
Recent atrocities highlight the need to keep an even closer eye on your people
“Travel on its own can be fraught with unexpected delays because of bad weather or mechanical issues. But in today’s world as we push the boundaries in search of commercial opportunities, major disruptions can come from acts of terror, natural disasters or political unrest, just to name a few,” adds Paul East. “Whatever it is, you want to know that the travel management company you use will be there for you.”
Paul East sums up: “We understand travel and logistics to high risk destinations like no other TMC. Our staff’s knowledge and expertise, combined with worldwide wholly owned offices and the latest technology gives us the edge when it comes to delivering seamless and competitive business travel in these uncertain times.”
www.wings.travel infouk@wings.travel @WingsTravelMgmt
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