ments or complicated meeting needs, we will work with our clients, often getting our department directors directly involved. The size of a group is not a determining factor in our hotel. A small group may lead to a larger group, or a larger group may lead to smaller groups. All business is appreciated and accepted as long as space is available.”
It’s this view that every piece of business is crucial to their venue and their area as well as their strong customer service that Corrigan feels makes their guests continu- ally happy and wanting to return to the Pocono Mountains Region. “One of the out- standing facets of the Inn at Pocono Manor is our view on customer service. We have been welcoming guests since 1902, literal- ly on a continuous basis: our doors have never closed since our first guests checked in. The level of commitment shown to our guests, whether they are group sales clients or leisure guests, comes from our individ- ual department members. Many of our groups return annually, and some have a
Mid-Atlantic EVENTS Magazine 31
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