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Interviews and reports ACTIVITY 10 Did you know?


A till, also referred to as cash register, is a


mechanical or electronic device for calculating and recording sales


transactions. It has an attached drawer for storing cash.


Te staff of Super Duper Book Store decided to celebrate World Book Day on  1 000 children’s story books away. He plans to deliver 100 books to ten different primary schools in Polokwane. John Robb is responsible for a display of fiction and non-fiction by South African authors. Charlotte von Fritschen decided to collect second-hand books for the Red Cross Children’s hospital and placed a notice in the Polokwane Observer to ask the public for book donations. She put a box next to the till where customers can drop their old books. Te admin staff will make posters to advertise World Book Day. Staedtler, one of the stationery suppliers, donated 500 pencils and erasers which will be handed out to children who enter the book store.  report on the progress of all the arrangements. Write this progress report in memo form to be presented at the next weekly meeting. Remember the usual headings. Make use of the supplied information as well as your imagination. Use 200-250 words and remember to indicate the number of words.


Follow these steps: 1. Brainstorm your ideas. 2. Draw a mind map. 3. Draſt your report under the different headings. 4. Check your layout. 5. Make sure your grammar and spelling are correct. 6. Rewrite your report before you hand it in.


2.3 Investigative report Note An investigative report


can be written informally in memo form or as a short formal report.


From time to time organisations experience problems which could range from staff being absent too oſten to sales dropping or television programmes losing viewer numbers, etc. It can be very costly to hire specialists to investigate  the problem and to recommend a solution. You will find it challenging to write your first investigative report, but once you know what to do and how to do it, it will be easier. We hope to guide you step by step with what to do and how to do it, but you have to concentrate and follow each step precisely.


How to write a short formal investigative report 1. Write the report under the five headings. See overleaf. 2. Write in the past tense but make recommendations in the future tense. 3. Where necessary, use the third person (the compiler, the investigator) and not the first person (I, we).


4. Use reported speech and not direct speech. 5. Be specific, e.g. say how many filled in the questionnaire.    7. Use objective language.                  


FutureManagers 57


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