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NEWS ROUND-UP Díaz: More to come from Asia as expansion on the cards


Dufry Group is prioritising Asia in future expansion plans as it looks to add 15,000sq m of commercial space to the 30,000sq m opened globally in 2017. Speaking exlusively to TRBusiness [see


page 20] CEO Julián Díaz emphasised the projected double-digit increase in Middle East and Asian consumers in the next five to 10 years. He said: “Regionally it is very important


we expand the business in Asia. It is still a question mark for us as we have only generated 10% of total business so far in this region when we are generating 42% of total business in the Americas and 26% in Central Europe and the UK.” The company’s Asian strategy is clear,


according to Díaz, but attacking first-tier airports is not a preferable as a model. He explained: “I like models where we


create sustainable business. “Second-tier airports where we can


provide value and [explore] alternative channels are probably the best next steps for Dufry to develop the business in this territory.” In the Americas, the recent decision


taken by Brazilian customs authorities to permit land border duty free stores in Brazil has Díaz interested: “There is great value to deliver. Dufry is involved and one of the priorities


in the country is to participate in the new market. “Again, we need to understand the


customer’s behaviour and motivation in going to places where you can go without any restriction.” Staying with Brazil, he highlights the


‘large growth potential’ driven by a trend towards airport privatisation and the potential of raising the arrival’s allowance from $500 to $900. He commented: “Brazil is still


the most interesting emerging market in the world. “I think the growth of the economy


will facilitate any retail activity, especially travel retail, as we benefit from both sides – retail and travel. “Obviously, events like the possible


opening of duty free shops on Brazil’s border following the approval and gradual increase in inbound allowances


are good triggers for increasing and accelerating value.” On the current Brazilian arrivals allowance, Díaz said: “Currently, we cannot sell anything above $500 and the combination of any product cannot be above $500. “This is limiting the possibility to display


60% to 70% of products in-store, which is obviously a tremendous challenge.”


City Plus exits Gimpo Airport as KAC begins new search


South Korean retailer City Plus has terminated its five-year tobacco and general merchandise concession at Seoul Gimpo International Airport. City Plus cited ‘unsustainable trading


losses’ linked to a combination of increased concession fees and the fall in Chinese group tours due to the THAAD missile crisis.


The Korea Airports Corporation (KAC) has since revealed to TRBusiness in an exclusive interview [see page 124] that it is in discussion with the Korea Customs Service to address the situation following the exit. The City Plus concession covers two


outlets totalling almost 750sq m. It won the contract, which excludes


perfumes & cosmetics, in a competitive tender in 2016. “The contract with City Plus was


terminated due to the concession payment being overdue,” commented Korea Airports Corporation Commercial Facilities Team Assistant Manager Kim Su Min. “We were officially notified on 21 March 2018. It has not yet been determined


whether they will receive an empty space or be granted an extension. “We are discussing the possibility


of a new operator with the Korea Customs Service.” Commenting directly to TRBusiness,


Allen Hong, Senior Managing Director Merchandising Division, City Duty Free said: “The high concession fee has caused a huge loss from the start. Now the level of loss is over the danger level.” “According to the tenancy contract, we


must extend our operation for six months after notifying the landlord of termination. We, however, chose to be terminated by the airport authority for defaulting on the concession fee payment to avoid a big deficit from the six-month extension.”


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