SOUTH KOREA: SHILLA I’PARK DUTY FREE
Imported beaty brands generate approximately 55% of overall fragrance and cosmetics revenue at Shilla I’Park.
up shop displays are also important in promoting cosmetics and other products.
The spokesperson says
the store has a circular promotions space situated prominently by the main entrance. “We have an annual promotion
plan for this zone, we run a trial, if the product or brand is successful we keep it,” says the spokesperson. “In January our promotion
brand was Jamie & Bell, a Hong Kong jewellery brand pop-up shop targeting Chinese customers.” Elsewhere instore, Shilla I’Park
operates an 18 sq m pop-up zone promoting beauty brands located in front of the fourth floor escalators. “A lot of brands want to be on
our fourth floor luxury area, we are incubating new quality brands there,” the spokesperson reveals. “When we launch pop-up brands
we invite VIPs and other guests. We prepare free gifts and send out brand launch invitations by SMS.” Shilla I’Park is currently promoting
Santa Maria Novella skincare, Eve Lom and Nature Bissé. Other
“We have set a target for 2018 of $350 million for online shopping. Our total sales target this year is $950 million, a +27% increase. We expect 80% of our sales will be perfume and cosmetics.”
Spokesperson, Shilla I’Park Duty Free
104 TRBUSINESS
cosmetics brands that have staged successful pop-up promotions include South Korean facemask manufacturer Celderma, which opened on the fourth floor in 2017. The opening is the brand’s first
in South Korea having previously sold exclusively online and via TV shopping, according to the spokesperson. As part of the Celderma promotion, Shilla I’Park invited a Chinese influencer to present a live show from the store using a smartphone on China’s Mei Pai video sharing service. “We invited influencers to our
shop and gave Celderma a chance to advertise their products on a live show,” says the spokesperson. “They can advertise in China and their sales are getting higher.”
‘K-Sports Zone’ Elsewhere, several changes have been made to the fifth floor luxury fashion collection that includes the opening of Boy London, a South Korean fashion brand boutique. “We are trying to build a good
fashion collection, not only luxury brands but casual fashion brands,” continues the spokesperson. As part of the plans, Shilla I’Park
plans to open a ‘K-Sports Zone’ in one of the fourth floor temporary event halls, which the firm claims no other duty free shop in Seoul is doing at present. “Fila, which now is South Korean owned, and Discovery, another
South Korean brand, will be in there,” adds the spokesperson. “We will try to put more sports brands in there later.” Although Chinese customers still
focus on South Korean perfume and cosmetics, a growing number are buying South Korean fashion items as well. “Our South Korean fashion sales
had a +150% (one-and-a-half times) increase last year,” explains the spokesperson excitedly. “That’s why we try to diversify our
South Korean products – it’s not easy to increase South Korean cosmetics because of the production shortage, so we are doing South Korean fashion and our K-Sports zone.” Shilla I’Park’s sixth floor South Korean cosmetics and fashion brands collection is being expanded to accommodate new duty free shopping trends. “Many small South Korean
skincare and make-up brands are coming in and going out,” says the spokesperson. “Facial masks products are still strong for South Korean brands: they sell a lot.” One South Korean facemask
brand, JMS Solution, is to open on the sixth floor in the near future. “JMS Solution is a mask brand that
is very popular with [the] Chinese but not well known here in South Korea,” remarks the spokesperson. “We are opening a JMS Solution
shop; two other downtown duty free shops in Seoul are doing so as well. «
MAY 2018
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