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SOUTH KOREA REPORT: LOTTE DUTY FREE


constructing a 5,000sq m retail extension in the tower.” Already included in the original plans for Lotte World Tower, the current expansion scheme will increase the duty free store’s retail space by 63% when completed. “Today we have 8,500sq m of duty


free shopping space in Lotte World Tower shopping centre,” Kim said. “We will finish the extension


by the end of June; then our Lotte World Tower duty free store will be 13,500sq m in area.” Lotte will add 2,500sq m of retail


space on both the eighth and ninth floor levels by extending the duty free shop into the tower building.


Largest DF store in Asia On completion, the Lotte World Tower store will become the largest duty free store in Asia, with the exception of the China Duty Free Sanya store on Hainan Island, which caters to domestic duty free customers only. Kim noted that the duty free shop’s


interior design will be different in the Lotte World Tower building and Lotte World Tower shopping centre sections of the store. “In the extra space we will


have some cosmetics brands and traditional South Korean items. Cosmetics will be on the ninth floor. Perfume and cosmetics additions will be new brands, mostly Korean brands plus some cosmetics testing and ‘experience’ zones. Aside from the Lotte World Tower,


and the Sogong Flagship, another of Lotte’s most important – and


Heinemann hits $4bn in group turnover in 2016


seemingly best performing – stores is the COEX downtown duty free shop in Samsong district, where sales grew 43% for the second year running in 2016. As has been the case with Lotte’s


Fighting talk from TFWA President


China committed to domestic tourism drive


other stores, the increased numbers of group tours visiting the COEX store after the Lotte World Tower shop closed were an important factor in lifting overall revenue. Lotte’s COEX shop, which


Also inside


is situated in a large shopping, hotel and commercial complex, has a strong focus on perfume and cosmetics. This category accounts for


This content is for subscribers only. To receive a full digital copy of the May issue,


more than 50% of revenue at the COEX store, which has fewer boutiques than the operator’s other downtown complexes. The prominent cosmetics display


area occupies over 3,000sq m and includes a wide selection of South Korean brands that are preferred by Chinese customers. Popular attractions in the COEX


Lotte’s sales reach almost $1bn at Incheon Airport


Duty free sales reached almost $1bn at Incheon International Airport in 2016 where Lotte holds four concessions awarded in 2015. The five-year concessions include


the operation of the following stores: perfume and cosmetics, liquor and tobacco, the entire Incheon Airport concourse and the main terminal central departure area fashion concession that includes the Louis Vuitton boutique. Lotte is the exclusive operator in


MAY 2017


downtown duty free shop to be tendered in Seoul and is expected to attract considerable interest. “There will be bidding for the


COEX shop license in June or July,” Kim said. “We want to keep our COEX shop; we don’t want to lose it.” «


plus 12 monthly print editions and the critically acclaimed TRBusiness Top 10 International Operators Report, please visit


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in the central boutique area. These include: Louis Vuitton, Prada, Cartier, Gucci, Bulgari, Omega, YSL, Bottega Veneta, Burberry, Salvatore Ferragamo, Tumi, Tiffany and Tumi in the central boutique area. Elsewhere in Incheon Airport, Lotte


operates all 19 duty free shops in the Incheon Airport concourse terminal, which is connected to the main terminal by a shuttle rail service. Perfume and cosmetics is the largest


Incheon Airport of the 13 luxury brands


selling category in the concourse, followed by liquor and tobacco.


One of Lotte’s duty free stores at Incheon International Airport.


TRBUSINESS 103


May 2017 20


YEARS 1997-2017


TRBusiness Annual South Korea Report


Fashion boutiques account for 15% of Lotte’s total sales.


Top Asia Pacific operators drive global growth


“There will be bidding for the COEX shop license in June or July…We want to keep our COEX shop; we don’t want to lose it.”


Exclusive: Coty details $12.5bn P&G acquisition


Kim Te Ho, Lotte Duty Free. Hong Seok Ho Shinsegae shoots for $1bn sales target in 2017... p115


LAGARDÈRE IN ROME | ACI CONFERENCES’ REVIEW | LOTTE DUTY FREE | DFS GROUP SHILLA | SUNRISE | EVER RICH | CHANGI AIRPORT | SINGAPORE CRUISE CENTRE | CHINA DUTY FREE | INCHEON AIRPORT | HDC SHILLA | HANWHA GALLERIA | SM DUTY FREE WILLIAM GRANT & SONS | PERNOD RICARD | BROWN-FORMAN | BEAM SUNTORY | BACARDI BEAUTY IN ASIA REPORT | COTY’S PHILIPPE MARGUERITTE | PEOPLE NEWS | NOW & THEN


store include a ‘Get It Beauty’ outlet, designed as a pop up shop and based on a popular South Korean TV show of the same name. In addition to Chinese group


tours, the COEX shop also serves South Korean FIT travellers who live in the popular Gangnam area. However Lotte’s license will expire later this year. The concession will be the next


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