TransAct Edge out the Competition ASIA & OCEANIA

Hoiana Suncity has selected TransAct Technologies to support the opening of their new casino in Vietnam

TransAct Technologies to supply the proven performance of the Epic 950 and Epic Edge to Hoiana Suncity in Vietnam


AUSTRALIA – The Australian government’s financial fraud squad, Austrac, has launched an official investigation into whether Crown Resorts broke anti-money laundering rules, prompting Crown’s Chairman, Helen Coonan, to concede that the company was inept regarding AML laws.

Austrac’s Regulatory Operations branch said the non-compliance reffered to ‘ongoing customer due diligence, and adopting, maintain and complying with an anti-money laundering/counter terrorism financing programme.’ It noted that problems arose ‘in the course of a compliance assessment that commenced in September 2019 and focused on Crown Melbourne’s management of customers identified as high risk and politically exposed persons.’

In June 2017, Austrac contacted Crown claiming that Alvin Chau, the boss of its junket partner SunCity, was a ‘politically-exposed person’ with a ‘substantial’ criminal past. Austrac said to Crown: “It would be appreciated if you could provide us with documentation evidencing Crown’s consideration of the appropriateness of continuing to provide designated services to Mr Chau.”

AUSTRALIA – Revenues at Casino Canberra are back to pre-pandemic levels, according to its owner Aquis Entertainment, who announced a loss of USA$2.7m for the first half of 2020. The casino reopened in August with performance so good that Aquis believes it will maintain its medium-term strategy, as well as its original budget forecast with the expectation of positive EBITDA and cash flows for the full financial year. It said: “The original budget set for the year, with the expectation of positive EBITDA and cash flows for the full financial year remains in place, with the anticipation that strong performance pre- and post- the shutdown period will allow us to achieve these expectations.”

JAPAN – The coronavirus pandemic has prompted Japan’s central government to delay the application period for local governments wanting to be in the race for one of three Japanese Integrated Resort casinos by nine months. The initial application period from January to July 2021 has been replaced with a new window from October 1, 2021 to 28 April, 2022, putting to an end any hope that casinos could be operational by 2025. The government’s Basic Policy won’t be finalised until a public consultation has been completed on November 7. The Japan Tourism Agency (JTA) confirmed the new consultation period and that the policy will now include sections on infectious disease countermeasures and improved efforts to counter problem gambling. Only Osaka, Yokohama, Wakayama and Nagasaki have confirmed they will be involved in the race for an IR.


TransAct has been selected by Hoiana Suncity in Vietnam to support the opening of its new casino. Hoiana Suncity has chosen two TransAct products, the Epic 950 for ticket-in, ticket out (TITO) in the casino’s 300 slot machines and the Epic Edge TT printer, its latest innovation in casino printer technology, for cash desk applications.

“We could not be more excited about partnering with Hoiana Suncity to support their gaming floor and entertainment efforts at this new state-of-the-art integrated resort,” said Bart C. Shuldman, Chairman and CEO of TransAct.

“For over 15 years, our industry-leading Epic printers have offered time-tested reliability, minimising down time and thus maximsing player time on machines. We look forward to working with yet another fantastic client and are excited for future opportunities to expand our relationship.”

“Our choice of TransAct’s Epic family of printers for our casino floor and cash desk operations was driven by the combination of their excellent reputation for reliability as well as the newest most advanced features. Te Epic

Sky City earmarks 2022 'to be back under full strength'

New Zealand

New Zealand casino group SkyCity Entertainment Group has said one of its main priorities for next year is ‘just to stay open’ with a two year path to recovery envisaged by its CEO.

Speaking at the company’s virtual AGM, Chief Executive Graeme Stephens said: “It’s really only 2022 that we expect to be back under full strength. We feel well- positioned to ride out what is ahead of us. I think it will be FY2022 before we have any realistic prospects of [getting back to] where we were in FY19. We will not be paying an interim dividend. If we're able to stay open and trade we are anticipating a final dividend of FY21. We understand how

950 and Epic Edge printers deliver proven performance that is enhanced by TransAct’s personalised customer service and support.

“We look forward to a long and successful partnership with TransAct,” said Alex Khoo, General Manager, Casino, Hoiana Suncity Resort.

Hoiana Suncity offers entertainment and gaming facilities inside Hoiana, Vietnam’s premier beachfront integrated resort. Hoiana Suncity consists of a casino with live table games and electronic gaming machines, a diverse selection of Asian culinary F&B brands, retail stores, a KTV, and bars and lounges that hold entertainment events such as music shows, cultural performances and sports screenings. Hoiana Suncity is dedicated to bringing an iconic, cultural, and extraordinary experience to the world.

As of October 14, 2020, two integrated resorts are currently up-and-running under Suncity, namely, Hoiana in Vietnam, and, Tigre de Cristal in Russia. Te third integrated resort, Westside City Integrated Resort Project, based in the Philippines, is on its way.

important it is to our shareholders.” He doesn’t believe international spend will return ‘for at least a year,’ adding: "We won't be spending a lot of capital. Let's just get through this period and position ourselves for a future beyond this.” Mr. Stevens highlighted that another challenge in 2019/20 was the Sky City New Zealand International Convention Centre fire.

“Te year started off really well in the first quarter, we were on track for a record, but the fire came," he explained. “We were going really well again by January/February and then we all know what happened next. We restructured and downsized.” He explained that Auckland performance after the second lockdown was consistent with trading during May and June under alert level two with the cost of the lockdown falling in the region of NZ$20m.


Maybank IR Research analyst, Samuel Yin Shao Yang, believes that the fall off in visitation at Resorts World Sentosa and Resorts World Genting could hit Genting Bhd’s EBIDTA by up to 70 per cent in 2020. Te Singapore and Malaysia properties generate between 80 per cent and 90 per cent of Genting Bhd group earnings and with both highly dependent on tourism the short-term view is bleak.

Te drop is predicted mainly due to lower Resorts World Sentosa and Resorts World Genting visitor arrivals owing to the Covid-19 outbreak. researcher Samuel Yin Shao Yang said.

Looking to the future, he added: “We forecast financial-year 2022 EBITDA to grow by a more gradual 38 per cent year-on- year, as Resorts World Genting’s outdoor theme park opens and ramps up.”

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