JCM Upgrades Suquamish ICB System

US - William Hill’s Capital One Arena venue Following the successful launch of its pop-up sports book at Capital One Arena in Washington, D.C in July, William Hill has unveiled a first-look into the permanent sports book location that is expected to open in early 2021. In partnership with Monumental Sports & Entertainment, the William Hill Sports Book offers a first-of-its-kind sports fan experience inside a professional sports complex.

“The success of the William Hill pop-up sports book has exceeded our expectations, and we’re excited to create the next phase of the sports fan experience with our permanent location inside the Capital One Arena,” said David Grolman, President of Retail Operations for William Hill US. “What we’re creating now is a game-day experience that can’t be rivaled. Offering a full-service sports book and restaurant, with an ambiance built around the excitement and energy of live sporting events.”

The renderings showcase the multi-level entertainment space that will feature a full-service sports book with 12 ticket windows and 10 self- service kiosks, two VIP areas and one large private dining/event space. The entertainment space will feature 1,500 square feet of custom LED that will wrap the entire facility. A jumbotron on the 2nd level, which is a replica of what is located inside the Capital One Arena, will bring game-day action to life. A radio and TV broadcast studio on the first floor is visible from the main bar area and to pedestrians walking past the sports book location.

Upon receipt of all required regulatory approvals, construction will begin on the permanent sports book space. Once open in early 2021, the William Hill Sports Book will be open daily, year-round, and accessible to the public from F Street. The second floor also offers direct access to and from the Capital One Arena during select ticketed events. Sports fans of legal age will also have the option to wager on a William Hill mobile app inside the arena, as permitted by the Washington D.C. regulations. Details about the mobile app and food and beverage operator who will create a curated game-day experience will be announced in the near future.

US - SG appoints US SVP and GM Scientific Games strengthen its Digital business unit with the appointment of Cathryn Lai as SVP and General Manager for the U.S. market.

Cathryn joined SG Digital on Oct 19th

after previously serving as Senior Vice President of Products, Marketing, and Gaming Operations for Scientific Games’ Gaming division. She has a wealth of experience within the industry across product management, marketing, brand management, operations, and process improvement. She will be heavily involved in SG Digital’s U.S. operations, which has experienced significant growth following several new commercial wins across the division’s iGaming and sports betting product areas.


JCM Global has expanded its decade-long relationship with Suquamish Clearwater Casino Resort, located in Kitsap County, Washington

JCM Global has again expanded its decade-long relationship with Suquamish Clearwater Casino Resort, located in Kitsap County, Washington, upgrading the Intelligent Cash Box (ICB) system to the new ICB 3.0 on the property’s 1,200 electronic gaming machines.

Clearwater Casino Resort was the first casino in Washington to utilise the ICB system and has been an exclusive JCM customer since 2009.

With a passion for pursuing gaming’s latest technology, Director of Cage/Slot Operations, Angie Huang, also brought JCM’s iVIZION bill validator and GEN5 Termal Printer to the property. Te ICB system upgrade, spearheaded by Huang, is the latest example of the incredible long-term partnership between JCM and Clearwater Casino Resort over the last ten years.

“JCM has been a great partner with Suquamish Clearwater Casino Resort for a long time,” said Clearwater Casino Resort General Manager, Rich Purser. “We have been fortunate to have a very forward-thinking slot director, Angie Huang, Port Madison Enterprises Board of Directors, and Suquamish Tribal Gaming Agency. None of this would be possible without their dedication and commitment to work as a team to move us forward in technological advancements.”


Canadian casino operator Gateway Entertainment has finally reopened its Gateway Casino London, in Ontario, although only 50 customers will be allowed in the venue at any time, and only slots will be in operation. To avoid disappointment, casino managers confirmed they are operating by reservation or invitation only. Gateway Communications Director Rob Mitchell said: “Our objective is to show that we can operate safely. We can still provide an enjoyable experience. And hopefully, the public health officials will look at what we’re doing and tell us we can expand, and we can have more people at our site.” Casinos in Toronto, Peel, and Ottawa have been ordered to close their doors after a spike in cases in those communities, not that those closures affects Gateway.

“Troughout our long relationship with Clearwater Casino Resort, Angie has provided valuable feedback to our teams as a subject matter expert in casino operations,” JCM SVP Sales, Marketing, & Operations Dave Kubajak said. “As JCM has enhanced our products and systems, Angie has made parallel strides to update the Clearwater Casino Resort floor with our innovative technology. It’s a perfect illustration of what we mean when we say JCM connects, listens, and partners for the long term.”

JCM’s ICB 3.0 upgrade was designed around the feedback JCM received from more than 200 casino management groups. Featuring an intuitive design that streamlines and simplifies cash box collection, ICB 3.0 saves time and labor. ICB 3.0 also automatically records cash box totals, and asset tracking is digital and automatic, reducing human error, and eliminating the need for meticulous cash box rotations.

ICB 3.0 brings the gaming industry an innovative combination of management dashboards, mobility, and customisable web reporting that allows users to access essential information securely anytime, anywhere. ICB 3.0 provides multiple graph-style reports which can easily be modified for each user and can be exported to Excel and PDF files.

Pennsylvania Rush Street Interactive signs with Evolution

Rush Street Interactive, which operates BetRivers Online and, is the first to launch a Live Dealer Casino in Pennsylvania. Evolution’s live dealer product will make its Pennsylvania debut on RSI’s online casino sites with a mix of live tables including low and high stakes Blackjack games (with side bets such as 21 +3 and Bet Behind), Roulette and Slingshot Roulette.

“Many online players prefer live dealer options because they watch the action as it happens, which gives them a higher level of trust in the outcome,” commented Richard Schwartz, President of Rush Street Interactive. “A live dealer game is the closest you can get online to playing in a land-based casino and we’re thrilled to be the first to offer players in Pennsylvania the opportunity to virtually sit and play on Evolution’s world

renowned live tables.”

“RSI is well established as the #1 online gaming operator in Pennsylvania and we are thrilled to partner with the acclaimed online gaming leader and are confident that the Evolution-hosted Live Dealer Casino will be a big hit in this market,” said Johan Nordstrom, Chief Executive Officer Malta and Chief Commercial Officer at Evolution.

“On top of an range of live game show style games, classic casino games and exclusive content, we have extensive experience with multiple state-of-the-art Live Casino studios worldwide. At the player interface level, our Blackjack is the fastest, slickest online Live Blackjack available anywhere, so players get more game rounds and exciting play in every gaming session.”

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